Amanda Flippen
Atlanta,GA
Summary
Dynamic professional with over 9 years of experience in diverse roles, excelling in client relations, quality control, and team collaboration. Proven track record in managing financial transactions and ensuring compliance, with a keen eye for detail and a passion for fostering positive relationships. Adept at adapting to fast-paced environments and driving organizational success through effective communication and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Behavioral Support Specialist
Dawn of Hope
01.2025 - Current
- Provided contracted behavioral aide and supervision services in compliance with DFCS requirements, supporting client safety, structure, and daily functioning
- Implemented behavior management strategies and behavioral improvement plans while addressing emotional, social, and safety needs
- Collected and documented client data, prepared detailed reports, and maintained accurate service records
- Ensured adherence to health and hygiene protocols while offering academic support and assisting with meals as needed
Tissue Processing Technician
Mimedx
05.2021 - 08.2024
- Sanitized, sterilized, and accurately labeled autoclavable laboratory supplies, ensuring compliance with quality assurance protocols and proper documentation of lot numbers.
- Maintained cleanroom environments by disinfecting laboratory equipment, such as tissue dryers and biological safety cabinets, and ensuring materials were stocked in accordance with safety standards.
- Performed detailed visual inspections of placental tissue samples before and after processing, verifying compliance with size, color, thickness, and regulatory requirements.
- Collected, measured, packaged, and labeled placental tissue samples following SOPs, analyzed production reports, and collaborated with the team to achieve monthly production goals while maintaining quality and accuracy.
Biomedical Equipment Technician
Children's Healthcare
02.2019 - 10.2021
- Coordinated inventory management and vendor relations, ensuring the timely distribution of critical resources.
- Maintained precision in sterilization and quality control, showcasing meticulousness valuable in auditing financial records and ensuring regulatory compliance.
- Meticulously documented all maintenance activities, ensuring compliance with regulatory standards.
- Performed calibrations and quality control checks with precision.
Front Desk Agent
Marriott W Hotel
01.2015 - 01.2018
- Delivered outstanding customer service by addressing inquiries, resolving guest concerns, and ensuring satisfaction in a high-pressure hospitality environment.
- Trained and mentored staff on financial protocols, inventory management, and operational procedures, resulting in improved efficiency and team cohesion.
- Managed financial transactions, including payment processing and reconciliation, ensuring accuracy and compliance with company policies.
- Provided seamless administrative support, including data entry, record maintenance, and performance tracking.
Education
Bachelor of Science -
Mercer University
Atlanta05.2026
Associate in General Science - undefined
Georgia State University
Atlanta, GA05.2020
Skills
- Change management
- Funds reconciliation
- Quality management
- Information entry
- Customer engagement strategies
- Workforce development
- Resolution strategies
Timeline
Behavioral Support Specialist
Dawn of Hope
01.2025 - Current
Tissue Processing Technician
Mimedx
05.2021 - 08.2024
Biomedical Equipment Technician
Children's Healthcare
02.2019 - 10.2021
Front Desk Agent
Marriott W Hotel
01.2015 - 01.2018
Associate in General Science - undefined
Georgia State University
Bachelor of Science -
Mercer University