Amanda Flores
Human Resources Assistant
Belleville
Summary
Proficient human resources assistant with a strong focus on record-keeping and compliance management, ensuring accuracy and adherence to company policies. Recognized for effectively handling employee inquiries and claims processes, contributing to a positive employee experience. Experienced in implementing organizational systems that maintain confidentiality while ensuring easy access to essential documents. Looking to leverage strong problem-solving and communication skills to drive HR initiatives.
Overview
10
10
years of professional experience
Work History
Human Resources Assistant
Zingerman’s
02.2024 - Current
- Maintained employee records and HR databases with attention to detail, ensuring compliance with legal and company policies.
- Managed office supplies and equipment for the HR department, ensuring resources were available for team needs.
- Responded to employee inquiries regarding HR policies and procedures, providing timely and accurate information to promote understanding and compliance.
- Developed and maintained filing systems for employee documents, ensuring confidentiality and easy access.
- Provided support to employees throughout the unemployment and workers compensation claims process, addressing inquiries and ensuring a smooth experience.
Unit Clerk
Michigan Medicine
01.2022 - 02.2024
- Maintained confidentiality of patient information in accordance with HIPAA regulations and hospital policies.
- Provided clerical support for medical staff, enhancing productivity and enabling a focus on patient care.
- Assisted in maintaining inventory of medical supplies and equipment, ensuring availability for patient care.
Department Lead/Office Administrator
RPI Management
02.2018 - 01.2022
- Assisted with inquiries for a caseload of over 700 low-income individuals
- Handled annual and interim reviews for participants from an entire county to determine payment adjustments
- Verified participant income through child support, employment, Social Security etc.
Key Holder/Sales Associate
Joann Fabric
11.2015 - 03.2018
- Managed cash handling procedures, ensuring accurate reporting and reconciliation of daily sales.
- Led a team of sales associates, fostering a collaborative environment while achieving sales targets.
- Managed customer inquiries and resolved complaints effectively, enhancing customer satisfaction ratings.
Education
Bachelor’s degree - Human Resources Management
Associates degree - General Studies
Skills
HRIS Proficiency
Data Entry
Confidentiality Management
Administrative Skills
Customer Service
Timeline
Human Resources Assistant - Zingerman’s
02.2024 - Current
Unit Clerk - Michigan Medicine
01.2022 - 02.2024
Department Lead/Office Administrator - RPI Management
02.2018 - 01.2022
Key Holder/Sales Associate - Joann Fabric
11.2015 - 03.2018
Henry Ford College - Associates degree, General Studies
Eastern Michigan University - Bachelor’s degree, Human Resources Management