Experienced non-medical Care Provider offering 6 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
9
9
years of professional experience
Work History
Caregiver
Preferred Home Care
3707 E Southern Ave, Mesa, AZ. 85209
10.2022 - Current
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Maintained strong connections within caregiver community to gain continuous knowledge.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Assisted patients with self-administered medications.
Provided safe mobility support to help patients move around personal and public spaces.
Transported individuals to events and activities, medical appointments, and shopping trips.
Field Resource Coordinator
American Cabling Experts, LLC
Apache Junction, AZ. 85119
11.2015 - 05.2017
Documented activities and completed paperwork outlining assessments, findings and recommendations.
Reported issues to higher management with great detail.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Maintained up-to-date knowledge of product and service changes.
Hostess & Server
Fat Willy's Family Sports Bar
Mesa, AZ. 85207
08.2014 - 03.2015
Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Advised customers about special offerings and menu items to help drive sales.
Opened and closed seating sections according to volume of guests.
Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.