Amanda Forbes

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported 10 team members and volunteers.
• Researched vendors and locations, liaised between event staff and facilities and arranged teams to coordinate event setup and teardown.
• Developed and maintained year-round calendar of events, raised brand awareness and drove organic engagement with consumers and partners.
• Created marketing plans, grew event revenue each year and partnered with area hotels and facilities to confirm continued top service.
• Established clear objectives and goals for each event, drove execution toward goals and measured and monitored results to track impact.
• Built and implemented cost reduction strategies and industry best practices, reduced event expenses and streamlined planning and delivery.
• Spearheaded community event center's online presence, mobilized public relations and social media initiatives and upgraded event communications to 200 potential attendees.

-Developed design deliverables that elevated, differentiated and functioned on-brand and on-strategy.

• Obtained approval of concepts by submitting rough drafts to management or to client.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Developed space planning concepts, color palette selections and textile presentations.
• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
• Checked shipments against paperwork and signed documents.

• Oversaw coordination of media outlet consultations, public outreach, both private and corporate
• Expansion and outreach in order to procure promotional items and sponsorship sourcing
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

• Managed up to 40 students in development, design, and promotion of legislation
• Coordinated workshops for students to better understand political mission, streamlining daily activities and aligning worker and legislative priorities.
• Monitored day-to-day activities of students legislation and research, noting areas needing improvement and implementing plans for rectification.
• Created and implemented new training initiatives such as online modules, interactive software, language labs and online programs, assuring continuous training for students to promote long-term excellence.

• Accomplished multiple tasks within established timeframes.
• Assess store performance within ‘green' standards and provided solutions in areas that were lacking
• Cross-trained existing employees to maximize team agility and performance.
• Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
• Inventoried plants and flower care supplies and ordered more.
• Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.

• Trained new staff in proper techniques, care standards, operational procedures and safety protocols.
• Updated patient charts with data to keep records current and support accurate treatments.
• Designed & implemented programs that allowed residents more independence
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Provided direct patient care, stabilized patients and determined next course of action.

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Directed training and retraining of employees to boost performance and enhance business results.
• Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
• Managed overstocking, restocking and inventory control procedures during shift.
• Maintained payroll information by calculating, collecting and entering data.