Amanda Foreman
Wyoming,Michigan
Summary
Dynamic Healthcare Trainer with a proven track record at Nuance/Microsoft, enhancing clinician satisfaction and training efficacy over 5 years. Excelled across a plethora of platforms and lead a major scribing platform transition. Skilled in Microsoft 365 and known for exceptional communication, I spearheaded continuous training improvements, demonstrating creative problem-solving and effective planning.
Overview
5
5
years of professional experience
Work History
Healthcare Trainer
Nuance/Microsoft
02.2019 - 02.2024
- Worked one-on-one with clinicians to ensure satisfaction with services.
- Advanced through multiple positions over the span of 5 years, ultimately training specialists and trainers.
- Provided extraordinary customer service to clinicians to ensure satisfaction with services.
- Supported clinicians throughout onboarding processes.
- Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
- Worked closely with AI and multiple EHRs.
- Piloted and lead training department through new scribing platform to facilitate a major transition.
- Showcased strong ability to resolve issues through regular analysis of procedures and implementation of improvements.
Education
Bachelor of Science - Health Information Management
Western Governors University
09.2024
Skills
- Strong communication and support skills for providers
- Proficient in Microsoft 365
- Planning and coordination
- Multitasking
- Creative problem-solving
- Self-motivated
Timeline
Healthcare Trainer
Nuance/Microsoft
02.2019 - 02.2024
Bachelor of Science - Health Information Management
Western Governors University
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