Perla Garcia Mason
San Bernardino,California
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
17
17
years of professional experience
1
1
Certification
Work History
MA 2 Trainer
Loma Linda University Health Care
Loma Linda, CA
08.2024 - Current
- Led on compliance standards, enhancing adherence across departments.
- Facilitated collaboration among multidisciplinary teams to evaluate training needs and execute targeted solutions.
- Assessed training effectiveness by analyzing feedback survey results.
- Optimized onboarding processes for new employees to enhance efficiency and reduce time to proficiency.
- Guided new hires through training to enhance staff development.
- Facilitated one-on-one mentoring to empower individuals in achieving professional growth within the organization.
Certified Medical Assistant
SAC Health System
San Bernardino, CA
11.2021 - 08.2024
- Clinical Proficiency: Competent in performing clinical tasks across multiple specialties, including primary care, pediatrics, internal medicine, OB/GYN, and among others.
- Patient Assessment and Care: Skilled in conducting comprehensive patient assessments, obtaining vital signs, assisting with medical histories, performing physical exams, and preparing patients for procedures or treatments.
- Cultural Sensitivity and Patient Advocacy: Culturally competent caregiver who respects patients' cultural beliefs, values, and preferences, and advocates for culturally sensitive and inclusive healthcare practices in the OB/GYN setting. Dedicated to promoting women's health equity and addressing healthcare disparities among diverse populations, including underserved communities.
- Multidisciplinary Collaboration: Collaborative team member who works closely with obstetricians, gynecologists, nurse midwives, and other healthcare professionals to coordinate patient care, follow-up on test results, and facilitate referrals to specialists as needed.
- Obstetric and Gynecological Procedures: Proficient in preparing and assisting with OB/GYN procedures, such as colposcopies, endometrial biopsies, and other minor procedures performed in the office setting. Skilled in providing patient education and support before, during, and after procedures, ensuring patient comfort and understanding of post-procedure care instructions.
- Prenatal Care Support: Skilled in providing prenatal support to expectant mothers, including monitoring fetal development, assessing fetal heart rate, and educating patient Experienced in assisting with obstetric ultrasounds, gestational diabetes screening, group B strep testing, and other prenatal tests as ordered by the healthcare providers about pregnancy nutrition and prenatal vitamins.
Certified Medical Assistant
Pinnacle Medical Group
Rialto, CA
10.2015 - 06.2020
- Assisting Healthcare providers with patient examinations and procedures.
- Recording patient medical history, vital signs, and other relevant information accurately.
- Administering medications and treatments as directed by healthcare providers.
- Performing basic laboratory tests, such as blood draws and urinalysis.
- Providing patient education on various health topics, including medication instructions and preventive care.
- Ensuring compliance with medical laws, regulations, and ethical standards.
- Managing medical supplies inventory and ordering as needed.
- Scheduling patient appointments and coordinating referrals to specialists.
- Maintaining patient confidentiality and privacy at all times.
Certified Medical Assistant
Torres Rebecca MD
Rialto, CA
05.2013 - 10.2015
- Clinical Skills: Proficient in taking and recording vital signs, including blood pressure, pulse, temperature, and respiratory rate. Skilled in performing EKGs, venipuncture, and capillary punctures for blood glucose monitoring. Knowledgeable about preparing patients for examinations and assisting healthcare providers during procedures. Competent in administering injections, vaccinations, and medications following established protocols. Experienced in maintaining and organizing medical equipment and supplies, ensuring they are sterile and readily available.
- Administrative Skills: Proficient in managing patient scheduling, appointment booking, and medical records maintenance using electronic health record (EHR) systems. Skilled in verifying patient insurance information, and coordinating referrals to specialists as needed. Knowledgeable about maintaining confidentiality and adhering to HIPAA regulations in all administrative tasks. Experienced in handling patient inquiries, providing excellent customer service, and addressing patient concerns with empathy and professionalism.
- Communication Skills: Strong interpersonal skills, with the ability to communicate effectively with patients, families, and healthcare team members. Excellent verbal and written communication skills, including accurate documentation of patient information and clear instructions for follow-up care. Ability to provide patient education on various health topics, including medication instructions, preventive care, and lifestyle modifications.
- Organizational Skills: Detail-oriented and organized, with the ability to multitask and prioritize responsibilities in a fast-paced medical office environment. Capable of maintaining cleanliness and orderliness in examination rooms and common areas to ensure a safe and comfortable patient experience. Skilled in managing medical supply inventory, ordering supplies as needed, and optimizing inventory levels to minimize waste and reduce costs.
Certified Medical Assistant
Clinica Medica San Pedro
La Puente, CA
08.2008 - 05.2013
- Point of care Testing (POCT): Performing point-of-care diagnostic tests, such as rapid strep tests, urine dipstick analysis, and glucose monitoring, to support timely patient assessments and treatment decisions. Proper specimen collection techniques, test administration procedures, and result interpretation guidelines for various POCT devices commonly used in clinical practice.
- Patient Advocacy: Above and beyond to advocate for patients' needs or rights, such as helping them navigate insurance issues, connecting them with community resources, or ensuring they understood their treatment plans.
- Emotional Intelligence: Emotional intelligence, such as empathy, active listening, and bedside manner, calming anxious individuals, and providing compassionate care during challenging situations.
- Rapid Patient Assessment: Skilled in conducting thorough initial assessments, obtaining vital signs, performing focused physical exams, and documenting pertinent medical history to assist healthcare providers in making timely treatment decisions.
Education
Certified Medical Assistant Certification - undefined
Downey Adult School
Downey, CAHigh School Diploma - undefined
Garey High School
Pomona, CASkills
- Patient Advocacy: Advocate for patients' needs and rights, ensuring they receive quality care and support throughout their healthcare journey
- Women's health knowledge: Understanding of women's health issues, procedures, and treatments, including prenatal care, reproductive health, and screenings such as mammograms and Pap smears
- Communication skills: Strong communication skills, both verbal and written, as you will be interacting with patients, healthcare providers, and other stakeholders to coordinate care and provide information
- Patient education: Experience in providing patients with education on various health topics, empowering them to make informed decisions about their care and treatment options
- Care coordinator: Coordinate appointments, referrals, and follow-up care for patients, ensuring continuity of care and adherence to treatment plans
- Empathy and Compassion: Connect with patients on a personal level, showing empathy and compassion while addressing their concerns and providing emotional support
- Multitasking and Time Management: Managing multiple tasks and priorities efficiently, being responsible for scheduling appointments, organizing patient records, and coordinating resources
- Electronic Health Records (EHR) Proficiency: Experience with electronic health record systems, as you may be responsible for documenting patient information and updating medical records
- Culture Sensitivity: Awareness and respect for cultural differences, as I work with patients from diverse backgrounds and communities
- Teamwork and Collaboration: Work effectively as part of a multidisciplinary team, collaborating with healthcare providers, social workers, and community resources to address patients' needs comprehensively
Certification
NCCT
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
MA 2 Trainer
Loma Linda University Health Care
08.2024 - Current
Certified Medical Assistant
SAC Health System
11.2021 - 08.2024
Certified Medical Assistant
Pinnacle Medical Group
10.2015 - 06.2020
Certified Medical Assistant
Torres Rebecca MD
05.2013 - 10.2015
Certified Medical Assistant
Clinica Medica San Pedro
08.2008 - 05.2013
Certified Medical Assistant Certification - undefined
Downey Adult School
High School Diploma - undefined
Garey High School