Amanda Frounfelter
Minot,ND
Summary
Certified Nursing Assistant offering seven years of experience in healthcare environments. Promotes superior time-management skills, compassionate bedside manner and astute observational ability. Knowledgeable about mobility assistance and patient hygiene needs. Helpful Certified Nurse Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Office Assistant: Dedicated Office Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Office Assistant with successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Influential with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities. Recognized for dynamic work ethic and team player attitude.
Overview
1
1
years of professional experience
Work History
Office Assistant
Trinity Health
Minot, ND
2022.Apr - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Delivered clerical support by handling range of routine and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages according to established procedures.
- Assisted with onboarding of new patients.
Certified Nursing Assistant
Souris Valley Care Center
Velva, ND
01.2015 - 04.2022
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Participated in educational programs related to nursing assistant skills development.
- Planned and served meals and snacks to patients according to prescribed diets.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Answered call lights promptly and responded to patient needs accordingly.
- Distributed drinking water and nourishment to residents.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supported non-ambulatory residents in range of motion exercises.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Cleaned and sanitized patient rooms according to established protocols.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Provided comfort measures such as back rubs and positioning pillows for added comfort.
- Used mobility devices to transport patients.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Responded quickly to emergency situations involving sudden illness or injury.
- Reported changes in patient condition to registered nurse or physician.
Education
High School Diploma -
TGU
Towner, ND05-2008
Skills
- Patient-Focused Care
- Quality Assurance
- Care Plan Implementation
- Infection Control Procedures
- Condition Monitoring
- Electronic Charting
- Transporting Patients
- Direct Patient Care
- Patient Relations
- Indirect Patient Care
- Activity Planning
- Performing Patient Intakes
- Bedside Manner
- Responding to Emergencies
- Inpatient Care
- Patient Management
- Light Housekeeping
- Compassionate
- Understands Mobility Assistance Needs
- Basic Life Support
- Collecting Vital Signs
- Medical Records Management
- Patient Assessments
- Quick Problem Solver
- Valid North Dakota Driver's License
- Patient Care
- Conference planning
- Mail handling
- Administrative support
- Team Bonding
- Database Management
- Strategic planning
- Office management
- Bookkeeping
Timeline
Office Assistant
Trinity Health
2022.Apr - Current
Certified Nursing Assistant
Souris Valley Care Center
01.2015 - 04.2022
High School Diploma -
TGU