Autumn Michaels
Gresham,OR
Summary
Polite and attentive office assistant offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Efficient Office Assistant with 19 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Ambitious, career-focused job seeker, anxious to obtain an entry-level CNA position to help launch career while achieving company goals.
Compassionate, accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering
Experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.
Helpful and committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
18
18
years of professional experience
Work History
Office Assistant
Montavilla sewing Center
Portland, OR
11.2006 - Current
- Answered phone calls and welcomed visitors to office.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Maintained business records by updating customer information.
- Conducted office inventory checks and requested restock of supplies.
- Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
- Collected and coded various documents to prepare for filing, storage and processing.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
- Answered telephones, directed calls, and took messages.
- Copied, sorted and filed records of office activities and business transactions.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Delivered messages and ran errands.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Completed and mailed contracts, invoices or checks.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Education
Certified CPR/first Aide - Health Aide
Vital Beats
Happy Valley, OR03-2024
High School Diploma -
Sandy High School
Sandy, OR06-1999
Skills
- Data Entry
- Event Preparation
- Database Management
- Customer Service
- Compassion and Empathy
- Feeding Assistance
- Compassionate Communication
- Maintaining Confidentiality
- Toileting Assistance
- Indirect Patient Care
- Quality Assurance
- Condition Monitoring
- Direct Patient Care
- Patient-Focused Care
- Patient Relations
- Patient Lifting
- Transporting Patients
- Mobility Assistance
- Family Support and Assistance
- Helping With Medication
- Understands Mobility Assistance Needs
- Inpatient Care
- Compassionate
- Bedside Manner
- Adaptable
- General Housekeeping Ability
- Reliable Transportation
- Preparing Meals
- Light Housekeeping
- Valid Oregon Driver's License
- Assisting With Personal Grooming
References
- Shelly Tinn 503-830-1042
- Nicole Kosta 503-577-6827
- Kathy Thornton 971-222-8824
- Doug Moore 425-442-3830
- Daryl Moore 936-827-5374
Timeline
Office Assistant
Montavilla sewing Center
11.2006 - Current
Certified CPR/first Aide - Health Aide
Vital Beats
High School Diploma -
Sandy High School