Amanda Gablenz
Renton
Summary
Dynamic Assistant Property Manager with a proven track record in enhancing tenant satisfaction and ensuring property integrity. Expertise in leasing and maintenance coordination, combined with strong communication skills, facilitates the development of positive tenant relationships while maintaining regulatory compliance. Committed to delivering operational excellence and maximizing property value.
Overview
18
18
years of professional experience
Work History
Assistant Property Manager
Sunlight Staffing
Seattle
02.2025 - Current
- Ensure all residences are compliant with federal, state, and local tax credit regulations, including maintaining proper documentation and reporting.
- Verified residences are compliant with self-certifications and annual recertifications.
- Handled all aspects of leasing agreements, from renewals to terminations, ensuring alignment with tax credit requirements.
- Prepared for regulatory agency audits, making sure all records were complete and accessible.
- Coordinate maintenance and repairs to ensure the property remains in good condition and complies with safety regulations.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Explained policies and procedures to tenants and enforced rules.
- Kept records of correspondence with residents and tenants.
Patient Svc Rep II/Registration Lead
Seattle Childrens Hopsital
Seattle
10.2021 - 12.2022
- Reviewed patient accounts for accuracy on a regular basis.
- Registered patients by verifying records to update computer system and patient charts.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Scanned documents into electronic health record system as needed.
- Answered incoming calls in a professional manner.
- Applied HIPAA privacy and security regulations while handling patient information.
Compliance Analyst
Master Tax LLC
Scottsdale
10.2009 - 12.2011
- Ensured that rules and mandates were accurate for 28 state agencies.
- Engaged with state authorities to uphold compliance standards for the fiscal period.
- Updated tax forms for state and unemployment tax for payroll withholding.
- Kept other departments informed of requirements by researching regulatory and filing information, writing, and communicating guidelines.
- Maintains rapport with regulatory personnel by arranging continuing contacts and resolving concerns.
- Conducted research on laws, regulations, and industry trends related to the organization's operations.
Housing Case Manager
Fillmore Gardens
Phoenix
07.2007 - 09.2009
- Worked with clients to develop and monitor personal, individual goal plans.
- Helped clients with housing applications.
- Issued notices to residents for violations of their leasing agreement.
- Prepared incident reports for management.
- Connected residents with local, necessary resources for housing.
- Maintained client records and yearly recertifications.
- Knowledge of fair housing laws and regulations.
- Assisted management with inspections of housing units to ensure compliance with established housing quality standards.
- Researched information and reviewed housing program case files for accuracy, completeness, and compliance with housing regulations.
Education
Associate of Applied Science - Administration of Justice Studies
Scottsdale Community College
Scottsdale, AZ06-2012
Skills
- Professional Communication Skills
- Property Unit Monitoring
- Effective Tenant Resolution Strategies
- Fair housing compliance
- Tenant and eviction laws
- Rent collection
- Housing and urban development rules and regulations
- Washington State Housing and Finance Commission regulations
- MS office
- First Aid/CPR
- Opioid Overdose Training
Timeline
Assistant Property Manager
Sunlight Staffing
02.2025 - Current
Patient Svc Rep II/Registration Lead
Seattle Childrens Hopsital
10.2021 - 12.2022
Compliance Analyst
Master Tax LLC
10.2009 - 12.2011
Housing Case Manager
Fillmore Gardens
07.2007 - 09.2009
Associate of Applied Science - Administration of Justice Studies
Scottsdale Community College