Amanda Gilligan
Haslet
Summary
Dynamic Program Manager with over 10 years of experience managing multiple workstreams simultaneously. Recognized as a knowledgeable leader and dedicated problem solver, consistently driving teams to achieve company objectives. Expertise in coordinating projects and implementing improvements, combined with keen attention to detail, ensures high-quality outcomes and enhanced operational efficiency. Committed to fostering collaboration and innovation to propel organizational success.
Overview
10
10
years of professional experience
Work History
Acrisure Program Manager
Applied Systems
09.2021 - Current
- Managed multiple workstreams during the Platform & Project Uno Implementation.
- Developed and implemented strategic project plans to meet business objectives.
- Established and controlled the change management process.
- Created and maintained the risk register and issue log.
- Provided detailed project status updates to stakeholders and executive management.
- Monitored project performance to identify areas of improvement and make adjustments.
- Developed a Lessons Learned process.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Reported regularly to managers on project budget, progress and technical problems.
- Wrote, updated and maintained project documentation.
Enterprise Project Manager
EZLynx
05.2018 - 12.2021
- Communicated project updates to stakeholders at all levels.
- Managed projects from procurement to commission.
- Partnered with project team members to identify and quickly address problems.
- Identified plans and resources required to meet project goals and objectives.
- Monitored and tracked project progress to support timely completion.
- Drafted project reports to identify successful outcomes, insights and future recommendations.
Enterprise Onboarding Specialist
EZLynx
05.2017 - 03.2020
- Created user accounts and assigned permissions.
- Assessed project scope to confirm details and understand customer expectations in advance.
- Offered assistance in implementing and developing training programs.
- Researched and identified solutions to technical problems.
- Delivered an exceptionally high level of professionalism and support to each client, upholding the company's commitment to service.
- Focused solutions on industry-specific workflow, client base, and protocols, tailoring implementations to client needs.
Onboarding Specialist
EZLynx
04.2014 - 05.2017
- Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs.
- Cultivated relationships with sales team to support and supply corrective actions.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Created user accounts and assigned permissions.
- Offered assistance in implementing and developing training programs.
Education
MBA - Six Sigma
Liberty University
Lynchburg, VA12-2026
Bachelor of Science - Business
University of Phoenix
Tempe, AZ10.2023
Project Management Professional Certification - Project Management
PMI
01.2023
PMP Certification Training - Project Management
SimpliLearn
10.2018
High School Diploma -
Granbury High School
Granbury, TX05.2009
Skills
- Program performance analysis
- Professional writing
- Stakeholder communications
- Scheduling and planning
- Process improvement
- Interpersonal skills
- Team leadership
- Resource management
- Problem-solving
Timeline
Acrisure Program Manager
Applied Systems
09.2021 - Current
Enterprise Project Manager
EZLynx
05.2018 - 12.2021
Enterprise Onboarding Specialist
EZLynx
05.2017 - 03.2020
Onboarding Specialist
EZLynx
04.2014 - 05.2017
Bachelor of Science - Business
University of Phoenix
Project Management Professional Certification - Project Management
PMI
PMP Certification Training - Project Management
SimpliLearn
High School Diploma -
Granbury High School
MBA - Six Sigma
Liberty University
Nominated for Allstar 3 times
Since being under Applied the last 4 years, I have been nominated for Allstar 3 separate times.
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