Amanda Gonzales
Phoenix,AZ
Summary
Highly motivated and responsible nursing professional with a strong passion for delivering excellent patient care and customer service. Skilled communicator who is respectful, focused, and committed to improving health outcomes through compassionate, evidence-based practice.
Overview
2026
2026
years of professional experience
Work History
Patient Care Technician
CVAM Cardiovascular Association of Mesa
07.2022 - Current
- Vitals and triage (phone and in-clinic)
- Assist with vascular procedures
- Rooming and preparing patients for exams
- Monitored vital signs, recording data accurately for physician review.
- Assisted with patient mobility, ensuring comfort and safety during transfers.
- Prepared examination rooms, maintaining cleanliness and readiness for patient care.
- Supported nursing staff by delivering medications and supplies promptly.
- Implemented infection control measures, promoting a safe healthcare environment.
- Documented patient interactions in electronic health records, ensuring data integrity and confidentiality.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Burn Unit Technician
Maricopa Integrated Health System – Valleywise Health
03.2019 - 06.2020
- Wound care and vitals
- Patient documentation and call light response
- Assisted medical staff in patient care tasks and equipment management.
- Supported patient transfers and positioning under supervision of nursing staff.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Collaborated with multidisciplinary healthcare team members to develop individualized patient care plans, optimizing treatment outcomes.
Patient Care Assistant
HonorHealth Scottsdale Shea
08.2017 - 06.2019
- ADLs, feeding, vitals
- Electronic health record documentation
- Monitored vital signs, reporting changes to healthcare team for timely interventions.
- Assisted nursing staff in providing direct patient care and support during daily activities.
- Documented patient information accurately in electronic health records for effective communication among staff.
- Participated in training sessions for new staff, fostering a collaborative learning environment within the team.
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Receptionist
Chrysler Dealership
- Customer greeting, phone handling, data entry, faxing
- Assisted in processing customer transactions, maintaining accuracy and attention to detail.
- Managed customer records using dealership management software for effective data retrieval.
- Organized the reception area to enhance professionalism and streamline operations.
- Collaborated with service and sales teams to facilitate seamless customer experiences.
Pallet Builder
Home Depot
03.2016 - 06.2017
- Managed supply conveyer operations
Customer Service / Cashier
Blue Beacon Truck Wash
08.2015 - 03.2016
- Cash handling and customer support
Customer Service
Kmart
02.2015 - 11.2015
- Cash handling and phone support
Caregiver
Arizona Bridge to Independent Living
08.2014 - 05.2015
- ADLs, feeding, and meal preparation
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Tempe, AZ04.2026
Patient Care Technician Certificate -
Pima Medical Institute
Mesa, AZ06.2017
Skills
- ECG monitoring
- IV insertions
- Wound care and dressing changes
- Fluid intake tracking
- Medical terminology proficiency
- Telephone skills
- Medication administration
- ADLS
Timeline
Patient Care Technician
CVAM Cardiovascular Association of Mesa
07.2022 - Current
Burn Unit Technician
Maricopa Integrated Health System – Valleywise Health
03.2019 - 06.2020
Patient Care Assistant
HonorHealth Scottsdale Shea
08.2017 - 06.2019
Pallet Builder
Home Depot
03.2016 - 06.2017
Customer Service / Cashier
Blue Beacon Truck Wash
08.2015 - 03.2016
Customer Service
Kmart
02.2015 - 11.2015
Caregiver
Arizona Bridge to Independent Living
08.2014 - 05.2015
Receptionist
Chrysler Dealership
Bachelor of Science - Nursing
Arizona College of Nursing
Patient Care Technician Certificate -
Pima Medical Institute