Jessica Gravitt
Aurora,IL
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Endeavor Health
09.2025 - Current
- Monitored patient vital signs and documented changes in electronic health records.
- Assisted nursing staff with daily activities, enhancing overall patient comfort and care.
- Supported mobility needs of patients through safe lifting and transferring techniques.
- Collaborated with healthcare team to ensure timely and efficient patient care delivery.
Telemetry Monitor Technician
Advocate Aurora Health Care
01.2021 - 02.2025
- Managed multiple priorities effectively, balancing surveillance of multiple patients while also addressing urgent issues as they arose.
- Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
- Ensured accurate record-keeping for all monitored patients, facilitating timely interventions when necessary and promoting effective communication among healthcare team members.
- Promoted a positive work environment by actively participating in staff meetings and offering constructive feedback to improve overall department performance.
Receptionist
Orland Toyota
09.2020 - 06.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Server
Coopers Hawk Winery
05.2015 - 09.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
Personal Banker
Marquette Bank
04.2012 - 07.2013
- Cultivated customer relationships to enhance satisfaction and loyalty.
- Analyzed financial needs to recommend suitable banking products and services.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
No Degree - Medical Coding Specialist
Moraine Valley Community College
Palos Hills, ILNo Degree - Certified Nursing Assistant
Valparaiso University
Valparaiso, IN10-2025
GED -
Victor J. Andrew High School
Tinley Park, IL06-1992
Skills
- Professionalism and ethics
- Continuous learning attitude
- Written communication proficiency
- Strong communication skills
- ECG monitoring
- Medical terminology proficiency
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Electronic health records
Certification
EMT-B
CNA
Timeline
Patient Care Technician
Endeavor Health
09.2025 - Current
Telemetry Monitor Technician
Advocate Aurora Health Care
01.2021 - 02.2025
Receptionist
Orland Toyota
09.2020 - 06.2021
Server
Coopers Hawk Winery
05.2015 - 09.2020
Personal Banker
Marquette Bank
04.2012 - 07.2013
No Degree - Medical Coding Specialist
Moraine Valley Community College
No Degree - Certified Nursing Assistant
Valparaiso University
GED -
Victor J. Andrew High School