Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Methodist Hospital Metropolitan
San Antonio, Texas
10.2024 - Current
Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
Assisted with patient admissions, discharges and transfers.
Patient Care Coordinator
Optum- United Healthgroup
Remote
03.2023 - 07.2024
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Enhanced patient experience by efficiently scheduling imaging appointments and managing wait times.
Maintained up-to-date knowledge of imaging protocols, facilitating accurate scheduling of various diagnostic tests.
Handled high call volume in a fast-paced environment, prioritizing tasks effectively to meet tight deadlines.
Medical Assistant
Hometown Healthcare
Dilley, Tx
01.2022 - 03.2023
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Medical Assistant
MedPost Urgent Care
San Antonio, TX
03.2020 - 12.2021
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Patient Care Technician
North Central Baptist Hospital
San Antonio, TX
01.2018 - 03.2020
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Medical Assistant
CHI St. Joseph Family Medicine
College Station, TX
01.2017 - 01.2018
Obtained and documented patient medical history, vital signs and current complaints at intake.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Office Assistant
CHI St. Joseph Urgent Care
College Station, TX
01.2015 - 01.2018
Coordinated patient scheduling, check-in, check-out and payments for billing.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
Created new patient charts and scanned documentation before and after appointments into EHR system.
Medical Office Assistant
CHI St. Joseph General And Bariatric Surgery
Bryan, TX
01.2016 - 01.2017
Coordinated patient scheduling, check-in, check-out and payments for billing.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Prepared patient charts by gathering and organizing medical records ahead of appointments.
Received, recorded and filed medical payments by check, cash, and credit card.
Managed the efficient flow of medical records by confirming accuracy, scanning documents into the EHR system, and securely storing physical copies.
Assisted with medical coding and billing tasks.
Education
High School Diploma -
Dilley High School
Dilley, TX
05.2014
Prenursing Studies
Blinn College
Bryan, TX
Health Administration
Palo Alto College
San Antonio, TX
Skills
Blood glucose monitoring
CPR certification
Patient-focused care
Phlebotomy
Compassionate
Vital signs monitoring
Electrocardiography (EKG)
Medical terminology proficiency
Professionalism and ethics
Certification
CPR / First Aid
Timeline
Patient Care Technician
Methodist Hospital Metropolitan
10.2024 - Current
Patient Care Coordinator
Optum- United Healthgroup
03.2023 - 07.2024
Medical Assistant
Hometown Healthcare
01.2022 - 03.2023
Medical Assistant
MedPost Urgent Care
03.2020 - 12.2021
Patient Care Technician
North Central Baptist Hospital
01.2018 - 03.2020
Medical Assistant
CHI St. Joseph Family Medicine
01.2017 - 01.2018
Medical Office Assistant
CHI St. Joseph General And Bariatric Surgery
01.2016 - 01.2017
Medical Office Assistant
CHI St. Joseph Urgent Care
01.2015 - 01.2018
CPR / First Aid
High School Diploma -
Dilley High School
Prenursing Studies
Blinn College
Health Administration
Palo Alto College
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