Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Michelle Quilici
Open To Work

Michelle Quilici

Hettick,IL

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Patient Care TechnicianCustomer Service Representative

Work Type

Full Time

Location Preference

Remote

Salary Range

$17/hr - $30/hr

Important To Me

Career advancementWork-life balanceHealthcare benefitsWork from home optionPaid time off401k match

Summary

Compassionate Patient Care Technician with experience at Edward Hospital, skilled in vital signs monitoring and patient mobility training. Enhanced patient satisfaction through attentive care and effective communication. Proven ability to streamline workflows and support nursing staff, ensuring high-quality patient experiences and safety standards. Certified in CPR/AED and dedicated to patient-focused care. Also able to do basic computer skills. Willing and readiness to learn new skills, and be a team player.

Overview

22
22
years of professional experience

Work History

Patient Care Technician

Edward Hospital
Naperville, IL
08.2004 - Current
  • Assisted nursing staff in performing vital sign assessments and patient monitoring.
  • Supported daily living activities for patients, enhancing comfort and care quality.
  • Maintained cleanliness and organization of patient care areas, ensuring safety standards.
  • Documented patient information accurately in electronic health record systems.
  • Educated patients and families on post-treatment care and wellness strategies.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Supported patients' daily living activities, improving their hospital stay experience.

Education

High School Diploma -

Romeoville High School
Romeoville, IL

Graduate Certificate - Certified Nursing Assistant

Wilco Area Career Center
Romeoville, IL
05-2004

Skills

Vital signs monitoring

  • Catheter care
  • Blood glucose monitoring
  • Specimen collection
  • Adaptable
  • Team collaboration
  • Patient advocacy
  • Vitals documentation
  • Patient assistance
  • HIPAA compliance
  • Patient-focused care
  • Certified in CPR/AED
  • Direct patient care
  • Patient care technician (PCT)
  • Electronic charting
  • Inpatient care
  • Activities of daily living ADL support
  • CNA certification

Patient observation

Blood glucose testing

Catheter care

Blood glucose monitoring

Vitals documentation

Patient mobility training

Patient-focused care

Certified in CPR/AED

Direct patient care

Patient care technician (PCT)

Electronic charting

Activities of daily living ADL support

CNA certification

Timeline

Patient Care Technician

Edward Hospital
08.2004 - Current

High School Diploma -

Romeoville High School

Graduate Certificate - Certified Nursing Assistant

Wilco Area Career Center