Amanda Gonzalez
RUSKIN,FL
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling.
Overview
5
5
years of professional experience
Work History
Orthodontic Assistant
Hess Orthodontics
Apollo Beach, Florida
02.2022 - Current
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Monitored patient comfort and safety during procedures.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits
Patient Service Representative
Crystal Run Healthcare
Middletown, NY
10.2019 - 02.2022
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Built and maintained positive working relationships with patients and staff.
Receptionist
Promenade At Middletown
Middletown, NY
05.2018 - 09.2018
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered central telephone system and directed calls accordingly.
Education
Associate of Science - Diagnostic Medical Sonography
Hillsborough Community College
Ruskin 05.2023 - Current
Skills
Fluent in Spanish
Timeline
Associate of Science - Diagnostic Medical Sonography
Hillsborough Community College
05.2023 - Current
Orthodontic Assistant
Hess Orthodontics
02.2022 - Current
Patient Service Representative
Crystal Run Healthcare
10.2019 - 02.2022
Receptionist
Promenade At Middletown
05.2018 - 09.2018
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