Amanda Gonzalez
JUNCTIONCITY,KS
Summary
Experienced BSA/AML Compliance Analyst with expertise in enhanced due diligence, transaction monitoring, and suspicious activity reporting. Skilled in complex investigations, SAR/CTR support, OFAC screening, and financial crime prevention. Prior history with Actimize usage, FINCien SARs and CTRs. I have experience in training and mentoring new hires along with higher-ups such as VPs. TimTime management skills allow me to work on multiple tasks along with maintaining my own workload in a timely manner.
Overview
9
9
years of professional experience
Work History
BSA/AML Compliance Analyst
Pathward, N.A.
Junction City, KS
11.2021 - Current
- Reviewed customer profiles and account activity to support KYC and enhanced due diligence decisions.
- Analyzed wire transfers, cash movements, and digital transactions for OFAC and sanctions screening exceptions.
- Investigated transaction monitoring alerts to identify suspicious activity and escalate potential AML risks.
- Prepared clear case documentation to support SAR filings and internal compliance reviews.
- Complex Case experience, cases that had over $395 million dollars in fraudulent activity.
- CTR filings and reviews.
- Training and mentoring new hires, newly onboarded VPs.
- Handling multiple tasks along with maintaining own work.
Universal Banker
US Bank NA
Sioux Falls, SD
08.2017 - 11.2021
- Opened and serviced checking, savings, and certificate accounts using customer needs and product knowledge.
- Advised customers on digital banking, card services, and account access tools to improve self-service adoption.
- Processed teller transactions accurately while maintaining compliance with branch policies and cash controls.
- Resolved routine account issues, balancing service quality with risk controls and documentation standards.
- Identified cross-sell opportunities and recommended deposit, lending, and credit solutions aligned with financial goals.
- Trained new branch staff on transaction procedures, service expectations, and operational workflows.
- Monitored daily branch activity to support scheduling, vault balancing, and exception resolution.
- Strengthened customer retention by delivering accurate, efficient service across teller and platform functions.
Education
Bachelor of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO04-2024
Paralegal - Paralegal Studies
Kansas City Kansas Community College
Kansas City, KS03-2025
Skills
- Due diligence
- Activity reporting
- Financial crime strategies
- Transaction review
- Customer identification
- Customer diligence
- AML software knowledge
- SAR filings
- Fraud investigations
- Staff training
- Financial crime analysis
Accomplishments
Independently led a high-volume financial crimes investigation involving approximately 347,000 in payment cards, more than 700,000 transactions, and over 50,000 fraudulent ACH transactions, identifying approximately $395.6 million in suspected fraudulent activity. Conducted complex transactional analysis, identified suspicious activity patterns and developed comprehensive investigation findings to support regulatory reporting within strict deadline.
Collaborated directly with Vice Presidents on BSA/AML alert rule tuning initiatives, providing investigation insights to improve detection accuracy, reduce false positives and enhance transaction monitoring effectiveness.
Timeline
BSA/AML Compliance Analyst
Pathward, N.A.
11.2021 - Current
Universal Banker
US Bank NA
08.2017 - 11.2021
Paralegal - Paralegal Studies
Kansas City Kansas Community College
Bachelor of Science - Criminal Justice
Colorado Technical University