BERNICE HO
BSA/AML/OFA/CFT/KYC/CDD Compliance & Anti-Fraud Specialist
San Francisco,California
Summary
Knowledgeable Compliance Analyst familiar with investigation, tracking, documentation and reporting requirements. Assesses work, materials and procedures and recommends adjustments to maintain compliance. Bringing 12 years of experience in compliance, investigation, and reporting requirements. A detail-oriented team player with strong organizational skills and a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills ready to help the team achieve company goals.
Overview
25
25
years of professional experience
Work History
BSA/AML/Economic Sanctions & Anti-Corruption Compliance Analyst
First Republic (now Part Of JPM Chase)
05.2018 - Current
- Review real-time and in-process transactions to ensure OFAC and the UN Sanctions compliance; Identify and escalate to Management with investigation findings that require Blocking or Rejection
- Conduct public and internal database research to obtain supporting documentation for suspicious activities and potential matches
- Serve as the resource and Subject Matter Expert by providing support and guideline to Line of Business (LOB) in relation to BSA/AML/Sanctions/CTF issues
- Compare potential matches to the Bank's client list and communicate with LOB and other financial institutions (FinCen 314a and 314b)
- Review and recommend White-list terms/phrases to reduce false positive alert rate
- Knowledge of Service Messaging processes for wire clearing and corresponding with beneficiary bank and other financial institutions
- Review and communicating with LOB for clients traveling to OFAC countries
- Participate in system testing and tuning exercises
- Perform monthly Ad Hoc reports include: Internal metrics and risk assessments; Canadian Sanctions screening and reporting; and Internal Forced Released Override
- Serve as the point person and assist management training new hires
- Additional responsibilities include: 1) adhering to and complying with the applicable federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e
- Bank Secrecy Act, USA PATRIOT Act, etc.) and the Office of Foreign Assets Control Economic Sanctions Enforcement Guidelines; 2) adhering to Bank policies and procedures; 3) completing compliance trainings; and 4) other projects as assigned.
BSA/AML/OFAC & Global Sanctions Compliance Sr. Analyst
Charles Schwab & Co., Inc.
01.2015 - 04.2018
- Review real-time and in-process transactions (wires, ACHs, and checks) to ensure compliance with OFAC and Global Sanctions
- Conduct investigations related to money laundering, terrorist financing, and OFAC related violations; Compile case files with supporting documentation; Escalate true matches to Deputy Global Sanctions Officer for Blocking or Rejection reporting; Refer to BSA/AML Investigation Team
- Communicate with Lines of Business (LOB) to verify accuracy of customer information, collect information, and obtain relevant supporting documentation for alert cases
- Investigate matters where unusual activity occurs to determine the reasons for the activity
- Prepare reports and escalate significant risks and issues in a timely manner
- Keep abreast of regulatory updates to incorporate proper process and procedural changes to comply with current statutory and regulatory requirements
- Review and resolve daily WorldCheck Safe Banking System (SBS) alerts related to Sanctions (RMIS) and Interpol (RMIK)
- Perform daily and monthly Ad Hoc reports from LOB against OFAC, Sanctions, and other domestic and foreign authority lists
- Search and setup ACAMS and BSA/AML/OFAC/CTF related trainings for the team
- Answer hotline calls from clients, LOB, Law enforcement, SEC, FINRA, and referrals.
BSA/AML/OFAC Compliance Investigator
Charles Schwab & Co., Inc.
11.2011 - 12.2014
- Perform transaction monitoring review and analysis on Brokerage and Bank accounts activity using internal application, external tools, and open-source research to identify potentially suspicious activities
- Generate investigative summaries detailing research findings and escalate red flags within the BSA/AML/OFAC/CTF framework to management
- Investigate potential suspicious activity on Pre-matter and Matter cases to determine the reason for alert generation within the transactions monitoring system
- Draft assessment summaries and well-written investigative/intelligence reports to support judgments, decisions, and recommendations to BSA/AML Officer
- Prepare SAR narrative for approval and filings
- Collaborate with LOB for additional information and supporting documentation
- Identify and recommend solutions to issues generated from the transaction monitoring system
- Review and resolve daily SBS alerts on client database screening, identifying and escalate true matches of Senior Foreign Political Exposed Persons (PEPs), Sanctioned individuals/entities (SDNs), Interpol, and negative media
- Review KYC profiles, request and analyze additional information related to sanctions concerns.
Visa & Check Loss Prevention Fraud Investigator
Charles Schwab & Co., Inc.
06.2006 - 10.2011
- Review, investigate, and analyze research findings on confirmed fraud cases for both Brokerage and Bank accounts through system records, account activity, and social media
- Compile file with supporting documentation and conduct interrogation; Issues provisional credit per Regulation E and send Affidavit form with necessary paperwork
- Draft SAR narrative for approval and filing as needed
- Communicate with other financial institutions for fund recovery, restitutions, and surveillance
- Coordinate with law enforcement and other agency (Adult Protection Services)
- Review Visa card alerts flagged by fraud indicators include: spending pattern, geographic location, and transaction amount, reaching out to cardholder for transaction validation
- Review, identify, analyze, assess, and enhance fraud management policies, procedures, process design and control per data records from reported cases and generated alerts
- Utilize chargeback data reports and cases summary findings identifying fraud patterns and trends to effectively enhancing and improving processes, card fraud prevention programs, and operation to minimize possible loss
- Handling hotline calls from clients, LOB, law enforcement, other financial institution, and referrals.
Visa & Check Loss Prevention Charged Back Specialist
Charles Schwab & Co., Inc.
09.2005 - 05.2006
- Process chargeback claims on confirmed fraud cases for Brokerage and Bank accounts per policies and guideline of Regulation E
- Review daily Visa card alerts, conduct look backs on transaction spending pattern, geographic location, and dollar amount
- Review check alerts through system records by comparing signatures on Signature Card and cleared check endorsements, analyze account activities, and perform validation process by reaching out to client as needed
- Answering hotline calls from clients, LOB, law enforcement, and referrals.
Operation Specialist - Stock Reconciliation
Charles Schwab & Co., Inc.
10.2003 - 08.2005
Operation Specialist - Security Ops & Reorg Dept./Hotline
Charles Schwab & Co., Inc.
10.2001 - 09.2003
Operation Specialist - Security Operation/Hotline Team
Charles Schwab & Co., Inc.
10.2001 - 08.2003
Operation Specialist - Securities Operation/Non-Negotiable Team
Charles Schwab & Co., Inc.
07.2000 - 09.2001
Associate Specialist - Asia Pacific Services Division
Charles Schwab & Co., Inc.
06.1999 - 06.2000
Education
Bachelor of Science in International Business, emphasis in Management -
State University of San Francisco
San Francisco, California01.1994
Skills
- LexisNexis - AML Solutions & Bridger InSight
- Kharon
- Orbis Bureau Van Dijk
- Finastra Total Screening & Global PayPlus
- FircoSoft
- Fiserv AML Manager
- Actimize Case Management
- Purple Trac
- WorldCheck Safe Banking System (SBS)
- Accuity - Insightful Solution (WTC3) & Compliance Link
- Mantas/InSight Surveillance System
- FraudNet
- Microsoft Word & Excel
- Internet
- Company internal systems
- An excellent team-player as well as working independently
- Ability to work under pressure and adapt to changed gears at a moment's notice
- Aptitude for detail in work
- Great multi-tasking ability
- Responsible, Trustworthy, Enthusiastic, Consistent, and Hard working
- Investigations expertise
- Regulatory knowledge
- Regulatory understanding
- Reporting skills
- Compliance understanding
- Compliance Monitoring
- Documentation skills
- Research proficiency
- Due diligence
- Operations Support
References
Available upon request
Languages
Chinese (Mandarin)
Bilingual or Proficient (C2)
Chinese (Cantonese)
Native or Bilingual
Timeline
BSA/AML/Economic Sanctions & Anti-Corruption Compliance Analyst
First Republic (now Part Of JPM Chase)
05.2018 - Current
BSA/AML/OFAC & Global Sanctions Compliance Sr. Analyst
Charles Schwab & Co., Inc.
01.2015 - 04.2018
BSA/AML/OFAC Compliance Investigator
Charles Schwab & Co., Inc.
11.2011 - 12.2014
Visa & Check Loss Prevention Fraud Investigator
Charles Schwab & Co., Inc.
06.2006 - 10.2011
Visa & Check Loss Prevention Charged Back Specialist
Charles Schwab & Co., Inc.
09.2005 - 05.2006
Operation Specialist - Stock Reconciliation
Charles Schwab & Co., Inc.
10.2003 - 08.2005
Operation Specialist - Security Ops & Reorg Dept./Hotline
Charles Schwab & Co., Inc.
10.2001 - 09.2003
Operation Specialist - Security Operation/Hotline Team
Charles Schwab & Co., Inc.
10.2001 - 08.2003
Operation Specialist - Securities Operation/Non-Negotiable Team
Charles Schwab & Co., Inc.
07.2000 - 09.2001
Associate Specialist - Asia Pacific Services Division
Charles Schwab & Co., Inc.
06.1999 - 06.2000
Bachelor of Science in International Business, emphasis in Management -
State University of San Francisco
Similar Profiles
Diane CroninDiane Cronin
Senior Quality Assurance Manager at First Republic Bank now Part of JPMorgan ChaseSenior Quality Assurance Manager at First Republic Bank now Part of JPMorgan Chase
Ivan RodriguezIvan Rodriguez
Private Banking Client Service Associate at First Republic Bank Now Part Of JPMorgan ChasePrivate Banking Client Service Associate at First Republic Bank Now Part Of JPMorgan Chase
null null
Internal Control Specialist at First RepublicInternal Control Specialist at First Republic
Laura UribeLaura Uribe
Medical Assistant at UCSF PDCMedical Assistant at UCSF PDC
Chiquita TownsendChiquita Townsend
Software Engineer at Meyers and Hart CoSoftware Engineer at Meyers and Hart Co