Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Goodwin

Clay City,KY

Summary

Dedicated professional with strong problem-solving and customer support skills. Experienced in efficiently handling inquiries and improving service processes, ensuring high-quality customer experiences.

Overview

1
1
year of professional experience

Work History

Call Center Representative

Pearl Interactive Network
10.2018 - 01.2019
  • Assisted customers by resolving inquiries and providing product information.
  • Handled incoming calls efficiently, ensuring high-quality customer service standards.
  • Documented customer interactions accurately in the CRM system for future reference.
  • Adapted to changes in processes and technology to improve call handling efficiency.

Sales Associate

Shell Gas Station
04.2018 - 10.2018
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Processed transactions accurately and efficiently using point-of-sale systems.
  • Maintained merchandise displays, ensuring compliance with visual standards.
  • Collaborated with team members to achieve sales targets and improve customer satisfaction.

Education

GED -

Powell County Adult Education
Stanton

Associate of Science - Criminal Justice

Hussian College
Clarksville, TN

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service

Timeline

Call Center Representative

Pearl Interactive Network
10.2018 - 01.2019

Sales Associate

Shell Gas Station
04.2018 - 10.2018

GED -

Powell County Adult Education

Associate of Science - Criminal Justice

Hussian College
Amanda Goodwin