Dedicated professional with strong problem-solving and customer support skills. Experienced in efficiently handling inquiries and improving service processes, ensuring high-quality customer experiences.
Overview
1
1
year of professional experience
Work History
Call Center Representative
Pearl Interactive Network
10.2018 - 01.2019
Assisted customers by resolving inquiries and providing product information.
Handled incoming calls efficiently, ensuring high-quality customer service standards.
Documented customer interactions accurately in the CRM system for future reference.
Adapted to changes in processes and technology to improve call handling efficiency.
Sales Associate
Shell Gas Station
04.2018 - 10.2018
Assisted customers in product selection, enhancing overall shopping experience.
Processed transactions accurately and efficiently using point-of-sale systems.
Maintained merchandise displays, ensuring compliance with visual standards.
Collaborated with team members to achieve sales targets and improve customer satisfaction.
School Counselor/Building Assessment Coordinator at Powell County Board of EducationSchool Counselor/Building Assessment Coordinator at Powell County Board of Education