Amanda Gray
Lenoir City,TN
Summary
Driven Registered Dental Assistant with proven multitasking competence and a detail-oriented mindset, honed at Dr. Simpson & Dr. Adkisson DDS. Excelled in digital radiography and patient education, enhancing patient care and clinic efficiency. Demonstrated exceptional teamwork, contributing to a positive and productive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Dr. Simpson & Dr. Adkisson DDS
08.2016 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Managed front desk duties, including greeting patients, handling phone calls, and maintaining communication between staff members.
- Explained treatment procedures and instructed patients on home care guidelines.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Developed relationships with patients by actively listening to their concerns and creating tailored treatment plans accordingly.
- Took dental images following strict patient protection rules, applying lead aprons.
- Ensured compliance with infection control protocols, contributing to a safe and clean work environment.
- Scheduled and confirmed patient appointments.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Exposed, developed and mounted dental x-rays.
- Verified patient insurance eligibility and benefits.
Sales Associate
Sun Tan City
07.2020 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Registered Dental Assistant
Madigan Periodontics and Implant Dentistry
05.2016 - 07.2016
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Took dental images following strict patient protection rules, applying lead aprons.
- Prepared digital X-rays for dentist review, enabling accurate diagnosis and treatment planning.
Education
Associate of Science - Health Sciences
Roane State Community College
Harriman, TN05.2015
Skills
- Multitasking Competence
- Time Management Capabilities
- Oral hygiene education
- Electronic Charting
- Detail-oriented mindset
- Dental software fluency
- Digital radiography proficiency
- Medical Records Management
Certification
- RDA - Registered Dental Assistant
- CPR/AED
- First Aid
- Radiology
- Nitrous Oxide Monitoring
Timeline
Sales Associate
Sun Tan City
07.2020 - 10.2020
Registered Dental Assistant
Dr. Simpson & Dr. Adkisson DDS
08.2016 - Current
Registered Dental Assistant
Madigan Periodontics and Implant Dentistry
05.2016 - 07.2016
Associate of Science - Health Sciences
Roane State Community College