Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased sales revenue through effective product recommendations tailored to individual customers.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Participated in storewide audits, ensuring accuracy of inventory counts and identifying areas for improvement in stock management processes.
Greeted customers and helped with product questions, selections, and purchases.
Campus Brand Ambassador
Guayaki Yerba Maté
08.2022 - Current
Raised popular iced tea brand awareness by organizing and executing campus-wide marketing events.
Developed strong relationships with key campus influencers for increased brand visibility.
Generated interest in the brand through creative social media campaigns targeted towards fellow students.
Hostess
Vertical Diner
03.2021 - 07.2021
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival in a very busy restaurant.
Managed walk-in lists efficiently to accommodate walk-in guests and reduce wait times.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Took phone orders as well as fulfilled all to-go orders both phone and online.
Counted out the daily till for multiple servers.
Made coffee drinks for servers.
Executed all food safe opening and closing procedures.
Barista
Hugo Coffee
05.2020 - 01.2021
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety during the height of the pandemic.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Created “specials” board and helped to come up with new seasonal drinks, including creative recipe & naming, lettering and artwork.
Theater Camp Counselor
YouTheater At The University Of Utah
06.2020 - 08.2020
Counselor for campers ages 8-13.
Assisted Directors in creating content, preparing for performances, teaching choreography, costume and props management, led daily warm-ups, and partnered with other counselors to create a fun and safe environment.
Taught in a virtual environment in 2020 due to Covid protocols.