Amanda Greene
Springfield
Summary
Qualified Social Services Designee with comprehensive background in coordinating and implementing social service programs. Effectively facilitated collaboration among multidisciplinary teams to enhance client care and support. Demonstrated expertise in assessing client needs and developing individualized service plans.
Overview
27
27
years of professional experience
Work History
Social Services Designee
Springfield Masonic Community
Springfield, OH
10.2025 - Current
- Assisted residents with daily living activities and personal care needs.
- Coordinated recreational programs to enhance resident engagement and social interaction.
- Supported case management by documenting resident progress and concerns accurately.
- Collaborated with multidisciplinary teams to ensure comprehensive care plans were implemented effectively.
- Facilitated communication between residents, families, and staff to address concerns promptly.
- Educated residents on available community resources and services to promote independence.
- Improved client satisfaction by delivering customized social service plans tailored to individual needs.
Unit Clerk
Oakwood Village Nursing Home
Springfield, OH
06.2012 - 10.2025
- Managed patient admissions and discharges, ensuring accurate documentation and seamless transitions.
- Coordinated communication between nursing staff, residents, and families to facilitate care plans.
- Maintained organized patient records using electronic health record systems for easy access.
- Assisted healthcare team with scheduling appointments and managing daily operations efficiently.
- Handled front desk operations, greeting visitors and managing inquiries professionally.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
- Arranged discharges and patient transportations.
- Organized patient charts, enhancing the flow of information among healthcare providers and contributing to better-informed treatment decisions.
- Consistently met deadlines when completing tasks such as filing documents or inputting data into the hospital''s system.
- Obtained and organized medical records for office visits and scheduled labs.
- Facilitated timely transfer of patients within the facility by coordinating bed assignments and communicating with appropriate departments.
- Aided in the training of new hires by sharing knowledge and best practices acquired from years of experience.
STNA
Springfield Masonic Community
Springfield Ohio
05.1999 - 01.2012
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and documented changes in resident health status.
- Collaborated with nursing staff to implement care plans effectively.
- Educated residents on proper hygiene practices and nutrition.
- Maintained cleanliness and safety of living environments for residents.
- Communicated effectively with families regarding resident well-being.
- Trained new staff on best practices in resident care and safety protocols.
- Assisted with patient transfer and ambulation.
- Assisted patients in daily activities, promoting their independence and dignity.
- Kept accurate records of patients' care, condition, and progress.
- Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Enhanced patient comfort by providing compassionate and attentive personal care.
Education
GED - General Studies
South High School
Springfield, OH05.2000
Skills
Fast learner, Highly dependable, Excellent attention to detail
Timeline
Social Services Designee
Springfield Masonic Community
10.2025 - Current
Unit Clerk
Oakwood Village Nursing Home
06.2012 - 10.2025
STNA
Springfield Masonic Community
05.1999 - 01.2012
GED - General Studies
South High School