Ashley Tesch
Barnesville,MN
Summary
Effectively identifies and resolves complex financial issues. Thrives in fast paced and ever- changing business environments. Knowledgeable and innovative finance, sales and marketing professional whose success is based on integrity, exceptional customer service, efficiency and ambition. Authorized to work in the US for any employer. Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
3
3
years of professional experience
Work History
Social Services Designee
Valley Care And Rehab
01.2023 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Recruited, interviewed, and hired staff members offering exceptional talent and brought great skills to team.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
- Educated families and community members about domestic violence and impact on children.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Developed and maintained relationships with community organizations and agencies.
- Facilitated communication between clients and other service providers.
- Monitored progress towards service plan goals.
- Developed and implemented strategies to enhance quality of social services.
- Provided support to social service clients in navigating available resources.
- Coordinated with local government to provide resources to clients.
- Implemented and developed programs to address poverty and inequality.
Resident Services Manager
MAPLE VIEW MEMORY CARE
11.2020 - 01.2023
- Develops, implements, and reviews the individuals’ program plans and progress
- Plans and participates in support meetings and activities for the individuals
- Maintains an open line of communication with supervisors and staff team
- Completes audits of individual case files, maintain case files, and ensure appointments and documentation are completed on schedule
- Directly supervises direct care staff team and manage staff scheduling
- Responsible for staff on-the-job training on an on-going basis
- Completes weekly and monthly home supply orders within budget
- Serves as a liaison to families/guardians, contracted programs, and the community
Education
Bachelor of Science - Applied Psychology
Capella University
Minneapolis, MN05.2026
High school diploma - undefined
Watertown High School
2014
Skills
- HIPAA
- Supervising experience
- QuickBooks
- Management
- Microsoft Office
- Office Management
- Human Resources
- Accounts Payable
- Personal Assistant Experience
- Conflict management
- Leadership
- Memory care
- Dementia care
- Caregiving
- Care plans (4 years)
- Assessments
- Customer Focus & Orientation — Proficient
- May 2019
- Responding to customer situations with sensitivity
- Full results: Proficient
- Veterinary receptionist skills — Highly Proficient
- November 2020
- Managing practitioner schedules and maintaining accurate patient records
- Full results: Highly Proficient
- Attention to detail — Proficient
- January 2022
- Identifying differences in materials, following instructions, and detecting details among distracting
- Information
- Customer focus & orientation — Proficient
- June 2021
- Responding to customer situations with sensitivity
- Management & leadership skills: Impact & influence — Proficient
- Choosing the most effective strategy to inspire and influence others to meet business objectives
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
- Additional Information
- Skills
- Customer service-focused
- Sales expertise
- Mutual funds knowledge
- Debt and credit management
- Excellent time management
- Detail-oriented
- Energetic
- Friendly
- Excellent communicator
- Reliable
- Advanced Directives
- Customer Support
- Development Activities
- Cognition Assessment
- Assessing Residents
- Onsite Facility Touring
- Program Operations
- Inpatient Services
- Individualized Education
- Health Needs Education
- Behavioral Skills Development
- Therapeutic Exercise
- Operational Standards
- Crisis Situations
- International Marketing
Timeline
Social Services Designee
Valley Care And Rehab
01.2023 - Current
Resident Services Manager
MAPLE VIEW MEMORY CARE
11.2020 - 01.2023
Bachelor of Science - Applied Psychology
Capella University
High school diploma - undefined
Watertown High School
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