Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Carolyn Rocha

Council Bluffs,IA

Summary

Compassionate Social Services Designee with extensive experience in case management, resident advocacy, and resource coordination. Proven ability to establish supportive relationships with diverse resident populations and implement innovative strategies to enhance service delivery. Strong interpersonal skills and commitment to enhancing community welfare.

Overview

14
14
years of professional experience

Work History

Social Services Designee

Northcrest Living Center
Council Bluffs, IA
02.2011 - Current
  • Devised and executed plans to deliver family-centered case management services.
  • Conducted assessments of resident needs to establish eligibility for social services programs.
  • Coordinated with various agencies to facilitate delivery of resources and services for local residents.
  • Created customized action plans tailored to residents' specific needs and objectives.

Caregiver

Agemark
Council Bluffs, IA
10.2022 - 01.2024
  • Provided support to residents in Memory Care in accomplishing daily routines like personal hygiene, dressing up and grooming.
  • Provided companionship for Alzheimer's residents by engaging in conversation and participating in recreational activities.
  • Provided transfer assistance, aiding movement from bed to chair or wheelchair.
  • Offered emotional aid to clients facing depression/anxiety by reason of ailment or incapacity.

Education

Bachelor of Science - Behavioral Sciences

Bellevue College
Bellevue, NE

Skills

  • Behavioral Intervention Support
  • Comprehensive Planning Management
  • Disability Support Services
  • Educational Support
  • Resident Advocacy

References

References available upon request.

Timeline

Caregiver

Agemark
10.2022 - 01.2024

Social Services Designee

Northcrest Living Center
02.2011 - Current

Bachelor of Science - Behavioral Sciences

Bellevue College

Similar Profiles

CREATE PROFILE
Carolyn Rocha