Laura Gonzalez
Riverside
Summary
Social services professional with solid background in client advocacy and support. Known for reliability, adaptability, and fostering team collaboration to achieve results. Skilled in case management, crisis intervention, and community outreach. Strong communicator with passion for making positive impact.
Overview
19
19
years of professional experience
Work History
Social Services Designee
Riverside Behavioral Healthcare Center
Riverside, CA
06.2023 - Current
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Communicate with families, conservators, guardians, and responsible parties
- Assist with grievances and abuse/neglect reporting procedures
- Document assessments, discharge plans, behavioral concerns, and family contacts
- Facilitate family meetings and care conferences
- Managing residents with severe mental illness (schizophrenia, bipolar disorder, schizoaffective disorder, severe depression, dementia with behavioral issues, etc.)
- Working with residents who may have conservatorships, involuntary treatment histories, or forensic backgrounds
- Monitored progress towards established goals through regular check-ins with clients, adjusting strategies as needed based on feedback or new information.
Behavioral Interventionist
Excel Educational Services
San Bernardino, CA
11.2021 - 06.2023
- Developed and implemented individualized behavior intervention plans for students with diverse needs.
- Collaborated with educators to create inclusive classroom environments promoting student engagement.
- Monitored and assessed student progress, adjusting strategies to enhance learning outcomes.
- Trained and mentored new staff on behavioral techniques and intervention strategies.
- Conducted data analysis to track behavioral trends and inform instructional practices.
- Facilitated communication between parents, teachers, and support staff regarding student progress.
- Maintained accurate records of student progress and attendance.
Substance Abuse Counselor Intern
Precious Life
San Bernardino, CA
09.2020 - 03.2021
- Supported and assessed clients struggling with addiction or relationship issues and devised weekly treatment plans based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Facilitated group therapy in an inpatient setting.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Supported clients in adherence to sobriety plan.
- Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
- Completed required documentation for continued treatment coverage by insurance companies to meet deadlines.
- Completed risk assessments and safety plans.
- Performed duties in accordance with all applicable standards, policies, and regulatory guidelines to promote safe working environment.
Elementary School Counselor/ Therapist
Val Verde Unified School District
Perris, CA
09.2019 - 05.2020
- Provided individual therapy to students with behavioral, educational, and mental health challenges.
- Completed biopsychosocial assessments and DSM 5 diagnosis.
- Partnered with school administrators, teachers and parents or guardians to provide students with appropriate and adequate counseling support in school.
- Provided group therapy for students that were in need of extra support.
- Developed a culturally sensitive treatment plans and implemented appropriate theories.
- Collaborated with behavioral aides, teachers, psychiatrists, and school nurses to assess student needs and strengths.
- Maintained students records per requirements set out by law, district regulations and school policies.
Veterans Ambassador
Borrego Health
Riverside, CA
10.2017 - 08.2019
- Assisting the veteran with gaining access to necessary rehabilitation services, employment, housing, schools, and legal services.
- Provides presentations to community on programs and service available through Borrego Health clinics as tailored to the needs of veterans and their families.
- Collaborated with community partners to Coordinate Community events.
- Distributes flyers, brochures, and any necessary documentation prior to each event.
- Works as liaison between Veterans Service organizations, individual veterans, and Borrego Health sites of care.
Case Manager Intern
Building A Generation
Redlands, CA
09.2016 - 06.2017
- Interviewed clients individually and with families to determine what services would best address their needs.
- Assessed client and delivered comprehensive case management services.
- Maintained thorough case history records and wrote detailed reports using DAP notes.
- Educated residents and their families regarding other community resources.
- Conducted Outreach for the organization's Nurturing Parenting Program, BOOST Program, and free counseling.
- Facilitated Child Enrichment Classes for the Nurturing Parenting Program.
Damage Controlman
United States Navy
FPO, AP
03.2007 - 03.2011
- Assisted disaster preparedness officer in the preparation and monitoring of disaster preparedness plans and procedures.
- Inspected protective equipment to determine operational readiness.
- Trained ship crew members in firefighting.
- Tested areas for radioactive contamination, using portable measuring instruments.
- Completed over 500 preventive maintenance checks on damage control equipment.
- Applied appropriate extinguishing agents to industrial, chemical, petroleum, and aircraft fires.
Education
Master of Arts - Social Work
California State University San Bernardino
San Bernardino, CA05-2021
Bachelor of Arts - Social Work
California State University San Bernardino
San Bernardino, CA01-2017
Skills
- Bilingual (Spanish Speaker)
- Experienced in Microsoft Word/ Excel
- Social perceptiveness
- Culturally sensitive
- Collaboration
- Risk Assessment
- Diagnosis
- Intervention
- Behavioral support
- Client meetings
- Attention to detail
Accomplishments
- Navy Good Conduct Medal
- National Defense Service Medal
- Iraq Campaign Medal
- Global War on Terrorism Service Medal
- Sea Service Deployment Ribbon
Languages
Spanish
Native or Bilingual
Timeline
Social Services Designee
Riverside Behavioral Healthcare Center
06.2023 - Current
Behavioral Interventionist
Excel Educational Services
11.2021 - 06.2023
Substance Abuse Counselor Intern
Precious Life
09.2020 - 03.2021
Elementary School Counselor/ Therapist
Val Verde Unified School District
09.2019 - 05.2020
Veterans Ambassador
Borrego Health
10.2017 - 08.2019
Case Manager Intern
Building A Generation
09.2016 - 06.2017
Damage Controlman
United States Navy
03.2007 - 03.2011
Bachelor of Arts - Social Work
California State University San Bernardino
Master of Arts - Social Work
California State University San Bernardino