ALISHA HELGET
Two Harbors,MN
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.
Overview
5
5
years of professional experience
Work History
Social Services Designee
Benedictine Health Center
04.2023 - 03.2024
- Updated over 15 residents' documentation for accurate, compliant, and current records.
- Advocated for residents to ensure respected rights and wishes.
- Assisted residents with navigating and accessing social services such as housing and medical care.
- Collaborated with other professionals to plan and coordinate care for residents.
- Interviewed residents, families, or groups to assess situations, limitations, and issues and implement services to address needs.
- Administered assessments to identify residents' needs and establish care plans.
- Participated in interdisciplinary team meetings to coordinate care for Residents.
- Evaluated clients' social, emotional, and psychological needs to create care plans.
Targeted Case Manager
Mental Health Resources
08.2021 - 04.2023
- Supported program participants in effective self-management of crises and critical situations.
- Provided support to program participants by arranging services and sourcing relevant services.
- Updated electronic health records with accurate patient information on participant visits.
- Conducted assessments of participants to determine personal strengths, accomplishments and challenges in order to develop customized programs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Program Supervisor
TBI Residential And Community Services Inc.
10.2020 - 07.2021
- Coached 6 team members on productivity strategies, policy updates, and performance improvement plans to accomplish challenging goals.
- Coordinated services, including various types of therapy for residents, ensuring attendance for scheduled appointments.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.
- Communicated regularly with guardians and family members of residents, answering questions and addressing concerns.
- Kept program-related data accurate, up-to-date, and easily accessible for accessibility.
Residential Youth Counselor
Northwood Childrens Services
05.2019 - 10.2020
- Addressed behavioral and emotional needs of 12 residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Delivered frequent summaries on resident progression and regression in treatment to provide recommendations toward treatment plans for success.
- Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
- Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
- Monitored and documented progress toward meeting goals and objectives for 12 residents.
- Communicated behavior choices to residents by outlining positive and negative consequences of choices.
- Encouraged clients to develop self-advocacy skills and to become active participants in their own treatment plans.
Education
Bachelor of Arts - Elementary Education
Augsburg College
Minneapolis, MN05.2017
Skills
- Crisis Intervention
- Treatment Planning
- Case Coordination
- Confidential Case Documentation
- Patient-Centered Care
- Community Referrals
Timeline
Social Services Designee
Benedictine Health Center
04.2023 - 03.2024
Targeted Case Manager
Mental Health Resources
08.2021 - 04.2023
Program Supervisor
TBI Residential And Community Services Inc.
10.2020 - 07.2021
Residential Youth Counselor
Northwood Childrens Services
05.2019 - 10.2020
Bachelor of Arts - Elementary Education
Augsburg College
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