Amanda Guimaraes-Miller
Morrisville,NC
Summary
Business Administration Professional with extensive knowledge of financial and accounting principles. Proven record as an Accounting Specialist and Administrative Assistant and have successfully managed my own real estate business as an independent contractor under a large firm.
Overview
20
20
years of professional experience
Work History
Real Estate Agent
Coldwell Banker
03.2016 - Current
- Represent buyers and sellers in real estate transactions by managing contracts, negotiations, and all aspects of the sale/purchase from beginning to end.
- Educate clients on financial and legal aspects of real estate transactions.
- Assist clients with understanding financial statements including Loan Estimates and Closing Statements outlining the accounting of real estate transactions.
- Conduct comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Develop strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Advise clients on changing market conditions and property value for informed decision-making.
- Advertise client properties through websites, social media, and real estate guides.
- Streamline communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
Operations Support Specialist
North Carolina State University
05.2012 - 02.2016
- Performed administrative duties and prepared operational procedures to assist the Business Office manager, which included scheduling meetings, maintenance and tracking of office equipment, purchasing office supplies, submitting work orders to the university’s Office of Information Technology, requesting system access for new employees, maintenance of timesheet records, tracking and disbursement of suite access tools and providing oversight of the Business Office webpage to ensure accuracy of forms and general information.
- Served as an operations assistant and work collaboratively on the Business Office team to support and participate in projects that fell under the scope of the Business Office, including taking complex and extensive Minutes for high-level university administrator meetings.
- Served as backup for the department’s Accounting Technician and Human Resources Consultant, as well as the backup liaison for space management issues.
- Worked in the Oracle PeopleSoft Financial and People Admin HR systems performing procurement, human resources and financial related functions.
- Developed comprehensive documentation for operational processes, leading to increased transparency and understanding among team members.
Administrative Assistant III- Graduate Admissions Coordinator
Colorado State University- Office Of Admissions
05.2008 - 09.2011
- Team Lead for the graduate processing group within the Office of Admissions Operations unit and responsible for overseeing the work of two full-time processors as well as one work study position
- Responsibilities included prioritizing the work and assigning tasks to the other processors in accordance with peak times and different deadlines throughout the academic year
- Advised graduate coordinators at academic departments regarding admission policies and procedures
- Served as the primary graduate admissions contact for the Graduate School, the Admissions Office phone counselors, the Office of International Programs, the University’s 52 academic departments, and external customers
- Processed student applications and supporting credentials which involved entering new data in the student records database, scanning documents into the system, and performing quality control of batches of scanned documents
- Responsible for training and assisting new processing staff as well as creating and updating a desk reference manual for the graduate admission process
- Assisted the Director of Operations and the Graduate School with preparing presentations for the graduate coordinators at the academic departments
- Participated in meetings of an admissions task force by introducing topics of discussion and areas in need of improvement pertaining to the graduate admission process
- Performed general secretarial duties such as answering phones, responding to e-mails, mailing out correspondence, generating reports, compiling documents and maintaining student files.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Accounting Technician III- Payroll Specialist
Colorado State University-Payroll Office
04.2006 - 04.2008
- Responsible for Payroll of Graduate Assistantships- Processed personnel actions in the Oracle HR System for Graduate Teaching and Research Assistant positions which involved reviewing salary information, calculating monthly pay rates, adjusting pay for new hires and changes in current appointments
- Responsible for Payroll Deductions for all State Classified Personnel Insurance Premiums- Reviewed and verified insurance elections for State Classified New Hires, Open Enrollment Season and Mid-Year Changes
- Verified payments in the Oracle system prior to final payroll processing and reviewed appropriate exception reports to identify discrepancies and make corrections when applicable
- Processed Terminations in the State's Benefits System and uploaded those changes to the Payroll System
- Audited enrollments in the State's Benefits System against the Payroll System to ensure accuracy of changes uploaded
- Determined additional premium adjustments and verified system calculations of insurance premiums prior to final payroll processing
- Mailed out notification letters and collected appropriate premiums from employees on unpaid leave status
- Reconciled end-of-month balances to the State’s billing report and determined appropriate benefit payments to the State Central Office
- Reviewed exception reports to validate changes, identify discrepancies, and make prompt corrections to the system when applicable
- Provided employment verifications to potential employers and financial institutions
- Provided backup secretarial work in the absence of the receptionist at the front desk of the Payroll Office
Accounts Payable Specialist and First-Level Technical Support for Oracle Databases
Citigroup- CBS Service Center
06.2004 - 10.2005
- Assisted internal customers and suppliers with information regarding payment of invoices and quality control for new vendor setup in the bank's Oracle database.
- Ensured timely payments for all invoices, maintaining strong relationships with vendors and suppliers
- Assisted Citigroup employees with process for proper submission of invoices while adhering to company expense management policies, as well as provided reasons and solutions regarding invoice rejections by the Accounts Payable Compliance Office
- Replied to domestic and international accounts payable related inquiries as well as advised clients of the resolution of problem tickets tracked in the GPMS system
- Provided timely and accurate information with a quality focus and follow-up to the bank's clients
- Trained new staff members in accounts payable procedures and expense management policies, increasing overall department efficiency
Education
Bachelor of Science - Business Administration
University of South Florida
12.2003
Skills
- Microsoft Office- Excel, Word, PowerPoint, Outlook
- Google Applications
- Knowledge of Oracle Accounts Payable and Oracle Payroll applications, People Soft and People Admin Systems
- Knowledge of Business and Accounting Principles
- Financial Statements Interpretation
- Market Analysis & Research
- Expense Reporting and Record Maintenance
- Excellent Communicator
- Strong organizational skills
- Highly Professional
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Affiliations
- North Carolina Real Estate Commission
- National Realtor Association
Timeline
Real Estate Agent
Coldwell Banker
03.2016 - Current
Operations Support Specialist
North Carolina State University
05.2012 - 02.2016
Administrative Assistant III- Graduate Admissions Coordinator
Colorado State University- Office Of Admissions
05.2008 - 09.2011
Accounting Technician III- Payroll Specialist
Colorado State University-Payroll Office
04.2006 - 04.2008
Accounts Payable Specialist and First-Level Technical Support for Oracle Databases
Citigroup- CBS Service Center
06.2004 - 10.2005
Bachelor of Science - Business Administration
University of South Florida