Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Hale

Bivins,TX

Summary

Dedicated and empathetic professional transitioning from a full-time family caregiving role, with a strong foundation in customer service, problem-solving, and communication. Experienced in managing complex situations with compassion and efficiency. Eager to contribute a strong work ethic, calm demeanor, and excellent interpersonal skills in a customer-facing role.

Overview

8
8
years of professional experience

Work History

Family Caregiver

Self-employeed
Atlanta, Texas
01.2019 - 09.2024
  • Coordinated transportation for medical appointments and social activities.
  • Implemented safety measures to create a secure living environment at home.
  • Provided round-the-clock care and support for a family member with chronic health needs.
  • Managed appointments, transportation, and medication scheduling.
  • Developed strong time management and communication skills while juggling multiple responsibilities.

Cosmetic Counter Manager

Stage Stores
Texarkana, Texas
04.2016 - 02.2020
  • Managed daily operations of cosmetic counter to ensure product availability.
  • Coordinated promotional events to drive customer engagement and sales.
  • Oversaw visual merchandising to enhance product presentation and appeal.
  • Monitored inventory levels and placed orders to maintain stock efficiency.
  • Provided exceptional customer service to address inquiries and resolve issues.
  • Developed and maintained relationships with customers to ensure repeat business.
  • Resolved customer complaints in a professional manner.
  • Greeted customers at counter, delivered personalized customer service, finalized sales and maintained store appearance.

Education

GED -

Atlanta High School
Atlanta

Skills

  • Customer Service & Support
  • Clear & Empathetic Communication
  • Problem Solving & Conflict Resolution
  • Appointment & Schedule Coordination
  • Active Listening
  • Patience & Professionalism
  • Adaptability & Multitasking
  • Time management
  • Strong teamwork
  • Conflict mediation

Timeline

Family Caregiver

Self-employeed
01.2019 - 09.2024

Cosmetic Counter Manager

Stage Stores
04.2016 - 02.2020

GED -

Atlanta High School