Amanda Harrigan
Franklin,MA
Summary
Senior Information Systems Analyst with over 13 years of experience in medical software support and implementation. Adept at implementing new interfaces, managing upgrades, troubleshooting IS issues, and maintaining application data accuracy in the CMDB. Committed to providing excellent customer service with a strong attention to detail. Skilled in communication, collaboration, problem-solving, and project management.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Information Systems Analyst
Mass General Brigham
10.2018 - Current
- Manages all stages including design, development, testing, implementation, and maintenance of both new and existing applications.
- Effectively coordinated the conversion of business needs into functional specifications.
- Identified and proposed improvements in operational and workflow efficiencies.
- Coordinate with vendors to convey functional specifications.
- Ensure data accuracy within the CMDB as Configuration Coordinator.
Application Analyst II
Mass General Brigham
10.2015 - 09.2018
- Executed data integration and system implementation.
- Collaborated with sites to create and test interface specifications, including XML and HL7.
- Created and implemented comprehensive test plans.
- Monitored and maintained operational functionality of live systems.
- Supported clinical database repository by mapping test codes.
- Professional Development Series' Management Fundamentals Certificate Program
Application Analyst
Mass General Brigham
07.2013 - 10.2015
Implementation Application Specialist
Meditech
02.2011 - 07.2013
- Implemented ITS application for installations and migrations.
- Conducted on-site and remote training sessions for Core Teams on clinical software workflows.
- Developed and facilitated WebEx sessions for background job tutorials.
- Conducted site-wide conference and status calls
- Supplied IT support across multiple hospitals.
Education
Bachelor's degree -
Saint Anselm College
12.2006
Skills
- Medical Software Implementation and Support
- HL7 knowledge
- Change management
- ITIL framework
- Troubleshooting skills
- Technical support
- Business analysis
- Analytical mindset
- Interface design
- Problem resolution
- Network configuration
- Application support
- Data mapping
Certification
- Professional Development Series’ Management Fundamentals Certificate Program.
Timeline
Senior Information Systems Analyst
Mass General Brigham
10.2018 - Current
Application Analyst II
Mass General Brigham
10.2015 - 09.2018
Application Analyst
Mass General Brigham
07.2013 - 10.2015
Implementation Application Specialist
Meditech
02.2011 - 07.2013
Bachelor's degree -
Saint Anselm College
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