Amanda Harrington
Tempe,AZ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
12
12
years of professional experience
Work History
Food and Beverage Supervisor
Chinook Winds Casino
Lincoln City, OR
11.2025 - 03.2026
- Supervised daily operations across two restaurants, a deli, and two bars.
- Collaborated with kitchen staff to streamline food preparation processes for efficiencey.
- Monitored service quality to uphold high operational standards.
- Audited cash drawers post-shift to ensure transaction accuracy.
- Ensured compliance with health department regulations on food storage and sanitation.
- Maintained comprehensive knowledge of menu items, ingredients, and preparation methods.
- Trained and mentored staff on service excellence and best practices.
Assistant Food and Beverage Manager
Spirit Mountain Casino
Grand Ronde, OR
05.2025 - 11.2025
- Facilitated daily food and beverage operations at Spirit Mountain Casino.
- Oversaw three bars, a sports bar restaurant, and a quick-service deli.
- Ensured accuracy in cash handling procedures during customer transactions.
- Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Trained new staff on service standards and operational protocols.
- Implemented quality control measures to comply with food safety regulations.
- Collaborated with kitchen staff to develop seasonal menu offerings and specials.
- Conducted inspections of dining areas to maintain cleanliness and organization.
- Managed customer complaints efficiently and professionally.
Server/Dual Rate Floor Supervisor
Chinook Seafood Grill
Lincoln City, OR
03.2023 - 05.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained a clean and organized dining area for guests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and resolved issues promptly and professionally.
- Assisted in training new servers on restaurant procedures and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Trained new employees on restaurant procedures and plating techniques.
- Prepared drinks according to standard recipes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Supervised daily operations to ensure smooth restaurant service.
Server
Pelican Brewing
Pacific City, OR
05.2018 - 03.2023
- Server in a fast paced brewery with pub food, and live entertainment.
- Processed orders accurately using point-of-sale systems for efficient service.
- Recommended menu items based on guest preferences and dietary restrictions.
- Handled customer inquiries and resolved issues promptly while maintaining professionalism.
- Managed cash and credit transactions efficiently at the end of shifts.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
Server
Side Door Cafe
Gleneden Beach, OR
09.2021 - 03.2022
- Server in a Fine Dining/Casual Restaurant with a bar and dessert station.
- This position was temporary.
- Provided exceptional customer service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area and tables.
- Processed orders accurately using point-of-sale systems for efficient service.
- Recommended menu items based on guest preferences and dietary restrictions.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
Server
McMenamins
Lincoln City, OR
09.2014 - 05.2018
- Server in a high volume Brew pub/ Winery/ Spirits maker with a varied menu.
- Provided exceptional customer service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new servers on menu items and service standards.
- Processed orders accurately using point-of-sale systems for efficient service.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
High School -
East Rowan High School
Salisbury, NCCriminal Justice -
Davidson Co. Community College
Lexington, NCSkills
- Server experience
- Multitasking efficiency
- Guest service excellence
- Attention to detail
- Urgency awareness
- Bartending expertise
- Food allergy knowledge
- Wine expertise
- Beer expertise
- OLCC certification
- Food handlers certification
- ServSafe manager certification
- Infogenesis proficiency
- Agylisis proficiency
- Clover proficiency
- Dinerware POS systems proficiency
- Food safety management
- Cash handling accuracy
- Customer service skills
- Conflict resolution skills
- Effective communication skills
- Time management skills
References
- Angie Richardson, 541-921-5791
- Kaloa Stalford, 503-457-8439
- Theresa Harris, 951-443-6042
Timeline
Food and Beverage Supervisor
Chinook Winds Casino
11.2025 - 03.2026
Assistant Food and Beverage Manager
Spirit Mountain Casino
05.2025 - 11.2025
Server/Dual Rate Floor Supervisor
Chinook Seafood Grill
03.2023 - 05.2025
Server
Side Door Cafe
09.2021 - 03.2022
Server
Pelican Brewing
05.2018 - 03.2023
Server
McMenamins
09.2014 - 05.2018
High School -
East Rowan High School
Criminal Justice -
Davidson Co. Community College