Amanda Harrison
Queens
Summary
Dedicated Peace Officer with over 15 years of experience in conflict mediation and incident reporting. Proven ability to maintain safety in diverse environments while fostering community engagement. Seasoned Peace Officer with experience in maintaining peace, enforcing laws, and ensuring the safety of community members. Possess strong communication skills and have a knack for resolving conflicts calmly and efficiently. Demonstrated ability to work under pressure while making quick decisions that adhere to legal guidelines. Committed to building trust within communities through transparency and accountability.
Overview
24
24
years of professional experience
Work History
Peace Officer
NYC DHS
Brooklyn
08.2007 - 03.2023
- Enforced regulations to ensure safety in NYC homeless shelters.
- Conducted regular patrols to maintain a secure environment for residents.
- Collaborated with social service agencies to address community concerns.
- Documented incidents and prepared reports for management review.
- Mediated conflicts between residents to promote peaceful resolutions.
- Assisted in coordinating safety drills and emergency response training sessions.
- Coordinated with other law enforcement agencies on joint investigations.
- Performed administrative duties such as completing paperwork related to arrests or investigations.
- Utilized specialized equipment such as firearms, tasers, night vision goggles, during police operations when necessary.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Analyzed data from various sources to create intelligence profiles of individuals or organizations involved in criminal activities.
- Wrote detailed arrest and accident reports.
Supervisor Security Officer
FJC Security Services Inc.
Brooklyn
01.1999 - 08.2007
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to alarms and emergency situations requiring immediate action.
- Managed access control by verifying identification of personnel and visitors.
- Trained new security personnel on protocols and emergency procedures effectively.
- Documented daily activities, incidents, and safety violations in reports accurately.
- Maintained surveillance equipment to ensure optimal functionality at all times.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Bachelor of Science - Human Services
SUNY Empire State College
Saratoga Springs, NY06-2024
Skills
- Conflict mediation
- Incident reporting
- Community engagement
- Leadership skills
- Effective communication
- Search and seizure
- Arrest procedures
- Verbal and written communication
- Time management
- Handcuffing techniques
- Computer skills
- Crisis management
- Transport prisoners
- Relationship building
- Safety and risk assessments
Timeline
Peace Officer
NYC DHS
08.2007 - 03.2023
Supervisor Security Officer
FJC Security Services Inc.
01.1999 - 08.2007
Bachelor of Science - Human Services
SUNY Empire State College
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