Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
26
26
years of professional experience
2000
2000
years of post-secondary education
Work History
Production Associate
BMW Manufacturing
Greer, SC
05.2018 - Current
Operated assembly line equipment to meet production targets efficiently.
Maintained cleanliness and organization of the work area at all times.
Monitored inventory levels and reported shortages to management promptly.
Participated in continuous improvement initiatives for operational efficiency.
Organized workstations for maximum efficiency, reducing downtime between tasks.
Ensured that all safety protocols were followed during the production process.
Trained new employees on proper use of machinery, safety protocols, and quality control procedures.
Completed product assembly according to standardized procedures.
Used hand and power tools to perform operational and routine tasks.
Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Residential House Cleaner and Trainer
MaidPro
Indian Trail, North Carolina
02.2014 - 03.2018
Cleaned residential spaces using eco-friendly cleaning products and techniques.
Organized cleaning supplies and equipment for efficient task completion.
Followed detailed cleaning checklists to ensure thorough service delivery.
Provided exceptional customer service, addressing client concerns promptly and professionally.
Collaborated with management to identify training needs and improvements.
Trained newly hired top talent to fill key positions and maximize productivity.
Jewelry Counter Supervisor
JC Penney Stores
Monroe, NC
01.2000 - 10.2004
Supervised daily operations of front-end cashiers and customer service associates.
Ensured compliance with company policies and procedures during transactions.
Managed cash handling processes and maintained accurate cash drawer balances.
Coordinated merchandise returns and exchanges to enhance customer satisfaction.
Provided excellent customer service by greeting customers, responding to inquiries, resolving complaints and providing information.
Supervised, trained and evaluated cashiers to ensure proper customer service.
Managed inventory levels, restocked shelves as needed and monitored stock shrinkage rates.
Scheduled staff shifts to meet peak periods of business activity.