Amanda Hartzo
Willis,TX
Summary
Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
Overview
13
13
years of professional experience
Work History
Paraprofessional
Conroe ISD
08.2020 - Current
- Facilitated individualized instruction to support diverse learning needs of students.
- Collaborated with teachers to develop and implement educational strategies for classroom improvement.
- Monitored student progress and provided timely feedback to enhance academic performance.
- Assisted in the administration of assessments and evaluation processes for student learning.
- Implemented behavior management techniques to promote positive classroom environments.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Paraprofessional
Willis ISD
08.2018 - 06.2020
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Provided one-on-one support to students with special needs, fostering supportive learning environment.
- Enforced rules and instructions to maintain discipline.
- Helped teachers manage bus loading and unloading.
Doctor's Assistant
Eye Trends
06.2013 - 05.2015
- Assisted ophthalmologists in patient examinations and procedures, ensuring efficient workflow and timely care delivery.
- Coordinated patient appointments and follow-ups, improving scheduling efficiency and reducing wait times.
- Maintained accurate patient records using electronic health record (EHR) systems for streamlined data management.
- Provided pre-operative and post-operative instructions to patients, enhancing their understanding of procedures.
- Trained new staff on office protocols and patient interaction techniques, promoting a supportive work environment.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Receptionist
Regional Finance
07.2012 - 12.2013
- Managed front desk operations, ensuring efficient workflow and exceptional customer service.
- Coordinated appointment scheduling, optimizing office resources and client interactions.
- Maintained accurate patient records using electronic filing systems to enhance data retrieval.
- Assisted in training new staff on office protocols and customer service standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
Bachelor of Science - Business Administration
American InterContinental University
Schaumburg, IL01-2014
Skills
- Behavior management
- Effective communication
- Helping students with special needs
- Small group and individual assistance
- Computer skills
- Documentation
- Schedule management
Timeline
Paraprofessional
Conroe ISD
08.2020 - Current
Paraprofessional
Willis ISD
08.2018 - 06.2020
Doctor's Assistant
Eye Trends
06.2013 - 05.2015
Receptionist
Regional Finance
07.2012 - 12.2013
Bachelor of Science - Business Administration
American InterContinental University