Amanda Hataway
Center
Summary
Compassionate Personal Care Assistant with hands-on experience in providing companionship and emotional support to residents. Skilled in documenting vital statistics and supporting daily living activities while promoting safety and independence. Focused on managing diverse care needs and fostering a supportive environment that enhances quality of life. Demonstrates strong teamwork and adaptability in healthcare settings, with expertise in patient care and medication management.
Overview
2027
2027
years of professional experience
Work History
Substitute Teacher
Center ISD
Center, TX
- Implemented lesson plans and instructional materials for diverse learning environments.
- Managed classroom behavior and maintained a positive learning atmosphere.
- Adapted lesson plans to accommodate diverse learning styles and needs.
- Managed classroom behavior to maintain a positive learning environment.
- Delivered instructional support across various subjects and grade levels.
- Implemented lesson plans to maintain classroom structure and student engagement.
- Adapted instructional strategies to meet diverse learning needs of students.
Stocker
Walmart
Center, TX
- Organized and stocked merchandise on shelves to maintain optimal inventory levels.
- Assisted customers in locating products, enhancing overall shopping experience.
- Stocked shelves accurately and efficiently, ensuring product availability for customers.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Assisted in inventory management by restocking items based on sales trends.
Customer Service Representative (CSR)
Etech Global Svc LLC
Nacogdoches, TX
- Assisted customers with inquiries and resolved issues efficiently, enhancing overall satisfaction.
- Managed high-volume call traffic while maintaining quality standards in customer interactions.
- Provided exceptional customer support through phone and chat channels, ensuring timely resolution of inquiries.
- Assisted customers with product information and troubleshooting, enhancing overall satisfaction levels.
- Maintained accurate records of customer interactions using CRM software, supporting data integrity initiatives.
Deliver Driver
Toledo Automotive Supply Inc
Center, TX
- Operated delivery vehicles safely, ensuring timely and accurate delivery of automotive supplies.
- Assisted with loading and unloading materials, maintaining inventory accuracy throughout delivery processes.
- Navigated delivery routes efficiently to ensure timely product distribution.
- Inspected vehicles daily for safety compliance and operational readiness.
- Maintained accurate logs of deliveries and vehicle maintenance activities.
Care Giver
Apineywoods Home Health
Lufkin, TX
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client vital signs and reported changes to healthcare professionals.
- Monitored client health status, reporting changes to healthcare professionals promptly.
- Implemented personalized care plans, ensuring alignment with individual client needs.
- Maintained accurate documentation of client progress and care provided.
General Laborer
Portacool
Center, TX
- Operated and maintained tools for efficient assembly line processes.
- Assisted in quality control to ensure product standards were met consistently.
- Operated tools and machinery for production tasks, ensuring adherence to safety protocols.
- Assisted with assembly processes, maintaining quality standards throughout production runs.
- Collaborated with team members to streamline workflows and improve operational efficiency.
Sales and Marketing Manager
Autozone
Center, TX
- Developed targeted marketing strategies to enhance brand awareness and drive customer engagement.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Collaborated with cross-functional teams to streamline promotional activities and improve customer experience.
- Led training sessions for sales staff, enhancing product knowledge and sales techniques across the team.
- Established strong relationships with key vendors, negotiating favorable terms to maximize profitability.
Home Care Provider
Jordan Home Health
Dallas, TX
- Provided compassionate personal care and support to clients in daily activities.
- Assisted clients with medication management and health monitoring routines.
- Assisted clients with daily living activities to enhance quality of life.
- Administered medications according to established healthcare plans.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules, ensuring client safety and compliance.
- Provided compassionate personal care and assistance to clients in daily living activities.
Customer Care Representative (CCR)
ETECH
Nacogdoches, TX
- Resolved customer inquiries through multiple communication channels, ensuring satisfaction and timely responses.
- Documented customer interactions in CRM system, maintaining accurate records for future reference.
- Responded promptly to customer inquiries, ensuring timely resolution of issues.
- Utilized CRM software to track interactions and maintain customer records efficiently.
- Assisted in training new team members on customer service protocols and systems.
- Utilized CRM software to track customer interactions and resolve issues efficiently.
- Assisted customers with inquiries and provided solutions to enhance satisfaction.
Cashier
EZ Mart
Center, TX
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts, ensuring balance at end of day.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained a clean and organized checkout area to enhance customer experience.
- Handled cash and credit transactions accurately, reducing discrepancies at end of shifts.
- Maintained accurate cash drawer balance throughout shifts.
Representative
Etech Inc
Nacogdoches, TX
- Assisted customers with inquiries, ensuring high-quality service and satisfaction.
- Processed orders efficiently using internal systems, maintaining accuracy throughout transactions.
- Assisted customers with inquiries, providing tailored solutions and enhancing overall satisfaction.
- Processed orders efficiently, ensuring accuracy and timely delivery of products.
- Maintained up-to-date product knowledge to support customer decision-making effectively.
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Documented transactions and maintained detailed records of interactions.
Provider
A PineyWoods Home Health
Lufkin, TX
- Demonstrated self-motivation by managing tasks independently in various situations.
- Adapted quickly to changing priorities in busy settings and maintained productivity.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Home Health Aide
Care Planning Institute
Irvine, CA
07.2025 - Current
- Developed and implemented personalized care plans in collaboration with healthcare teams.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Assisted clients with daily living activities, enhancing comfort and independence.
- Maintained accurate records of client care and progress for compliance purposes.
- Provided emotional support to clients and families, fostering a positive environment.
- Ensured cleanliness and safety of client living spaces to promote well-being.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored and documented vital signs, reporting changes to healthcare team.
Home Health Aid
A Pineywoods Home Health Care
Center, TX
01.2025 - 01.2025
- Assisted clients with daily living activities to enhance independence and quality of life.
- Monitored vital signs and reported changes to healthcare team for timely intervention.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Provided companionship and emotional support to enhance patient well-being.
- Administered medications as prescribed, maintaining accurate records of dosages.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare professionals.
Education
High School Diploma - General High School Curriculum
Center High School
Center, TX05-2009
Medical Billing And Coding - Medical Billing And Coding
Bryant & Stratton College
NY05-2027
Skills
- Patient care
- Personal care
- Customer service skills
- Conflict Resolution
- Communication
- Listening skills
- Adaptability
- Ability to Work Under Pressure
- Time Management
- Self-motivation
- Decision Making
- Problem solving
- Multitask management
- Satisfaction assessment
- Leadership
- Computer skills
Additional Information
My activities are hanging out with friends and family on the weekends., Amber GREEN, State Hwy 7 East, Center, TX, 75935, 936-488-8257, Manny Espanosa, 1107 West B, Carthage, TX, 75633, 903-312-9468, Stefani McSwain, CSR, Diamond B Coffee, 590 County Road 1168, Center, TX, 75935, 935-234-2594, Julie Delacerda, Loss Draft, Etech, 760-998-4937
Children
- Matthew, 12
- McKaylaRay, 11
- Ryleigh-Joe, 10
Languages
English
Professional Working
Timeline
Home Health Aide
Care Planning Institute
07.2025 - Current
Home Health Aid
A Pineywoods Home Health Care
01.2025 - 01.2025
Substitute Teacher
Center ISD
Stocker
Walmart
Customer Service Representative (CSR)
Etech Global Svc LLC
Deliver Driver
Toledo Automotive Supply Inc
Care Giver
Apineywoods Home Health
General Laborer
Portacool
Sales and Marketing Manager
Autozone
Home Care Provider
Jordan Home Health
Customer Care Representative (CCR)
ETECH
Cashier
EZ Mart
Representative
Etech Inc
Provider
A PineyWoods Home Health
High School Diploma - General High School Curriculum
Center High School
Medical Billing And Coding - Medical Billing And Coding
Bryant & Stratton College