Healthcare
Tanesha Williams
Work Preference
Summary
I am seeking a service-oriented role where I can utilize my communication skills, empathy, and problem-solving abilities to deliver exceptional experiences and foster strong relationships, ultimately contributing to team and company success.
Overview
21
21
years of professional experience
Work History
Substitute Teacher
Henry County Board of Education
10.2019 - Current
- Provided backup teaching services when full-time teachers are unable to work
- Executed lesson plans assigned by the absent teacher and explained homework
- Maintained classroom cleanliness
Caregiver
Your Choice Home Healthcare
01.2024 - 10.2024
- Preparing meals
- Monitoring health condition
- Patient companionship
- Administering medication
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Developed individualized care plans tailored to each client's specific needs and preferences.
Science Lab Assistant
Southern Crescent Technical College
10.2019 - 04.2020
- Assisted in the preparation and setup of laboratory experiments for student use.
- Maintained laboratory equipment, ensuring functionality and compliance with safety standards.
- Provided support during instructional sessions, facilitating hands-on learning experiences for students.
- Collaborated with faculty to develop lab protocols, enhancing educational quality and efficiency.
Sales and Service Distribution Associate
United States Postal Service
10.2016 - 06.2019
- Performed a variety of sales and customer service at the retail window
- Issued and cashed foreign and domestic money orders
- Provided sales and customer service support by greeting customers and explaining the store layout
- Handled and processed customer purchases and returns relating to products based on customer needs
- Coordinated logistics for the timely delivery of packages and documents across regions.
- Collaborated with team members to resolve discrepancies and maintain accuracy in shipments.
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
Additional carrier responsibilities
City Carrier Technician
05.2013 - 10.2016
- Arranged and cased mail in delivery sequence
- Answered customer questions about postal regulations and services
City Carrier Assistant (Contract Employee)
02.2005 - 05.2013
- Delivered packages and mail to cities and rural areas
- Collected mail from collection boxes
- Collected money for postage due and C.O.D. fees and obtained signed receipts for registered, certified, and insured mail
Mail Handler
09.2004 - 02.2005
- Sorted incoming mail received from trucks
- Distributed bulk mail and packages
Education
A.A.S. - Healthcare Management
Southern Crescent Technical College
05.2021
Skills
- 5 years in Customer Service
- American Heart Association Basic Life Support (CPR and AED) Provider
- Current Procedural Terminology (CPT) coding – Basic
- ICD-10-CM coding – Basic
- Knowledge of HIPAA and other applicable rules and regulations
- Medical terminology course completed
- Student engagement
- Positive reinforcement
- Classroom management
- Verbal and written communication
- Lesson implementation
- Complex Problem-solving
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Education
Customer Service
Timeline
Caregiver
Your Choice Home Healthcare
01.2024 - 10.2024
Substitute Teacher
Henry County Board of Education
10.2019 - Current
Science Lab Assistant
Southern Crescent Technical College
10.2019 - 04.2020
Sales and Service Distribution Associate
United States Postal Service
10.2016 - 06.2019
Additional carrier responsibilities
City Carrier Technician
05.2013 - 10.2016
City Carrier Assistant (Contract Employee)
02.2005 - 05.2013
Mail Handler
09.2004 - 02.2005
A.A.S. - Healthcare Management
Southern Crescent Technical College