Amanda Hayes
Eagle Point
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
18
18
years of professional experience
2001
2001
years of post-secondary education
Work History
Server/Bartender
Eagle Point Golf Course
Eagle Point
03.2023 - Current
- Delivered prompt and friendly service to enhance customer dining experiences.
- Assisted in training new staff on service protocols and menu details.
- Maintained cleanliness and organization of dining area to ensure guest comfort.
Server/Bartender
Mariott Hotel
Medford
07.2022 - 03.2023
- Delivered prompt and courteous service to enhance guest experiences.
- Managed dining area cleanliness and organization to maintain a welcoming atmosphere.
- Assisted in training new staff on company policies and service techniques.
Server
Buffalo Run Golf Course
Commerce City
07.2020 - 12.2020
- Assisted customers with menu selections to enhance dining experience.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere for guests.
- Collaborated with kitchen staff to ensure timely food delivery.
Customer Service and inside sales Representative
Wilfley and Sons
Commerce City
09.2017 - 11.2020
- Developed strong relationships with clients to enhance loyalty and repeat business.
- Conducted detailed product knowledge training sessions for new team members.
- Managed sales pipeline from lead generation to closure, ensuring timely follow-ups.
Sales and administration
Les Schwab Tires
Portland
12.2007 - 03.2012
- Facilitated smooth order processing to ensure timely product availability.
- Coordinated inventory management efforts to optimize stock levels and reduce waste.
- Supported lead generation initiatives by identifying potential customers through outreach.
Education
Evergreen High School
Vancouver, WASome College (No Degree) - N/A
Lower Columbia Coll
Longview, WASkills
- Customer service
- Conflict resolution
- Work ethic
- Attention to detail
- Customer satisfaction
Timeline
Server/Bartender
Eagle Point Golf Course
03.2023 - Current
Server/Bartender
Mariott Hotel
07.2022 - 03.2023
Server
Buffalo Run Golf Course
07.2020 - 12.2020
Customer Service and inside sales Representative
Wilfley and Sons
09.2017 - 11.2020
Sales and administration
Les Schwab Tires
12.2007 - 03.2012
Evergreen High School
Some College (No Degree) - N/A
Lower Columbia Coll