Talented Owner and experienced motorcyclist with excellent customer service and facility oversight skills and more than 23 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
18
18
years of professional experience
Work History
Co-Founder
The Women's Moto Project, Inc.
02.2020 - Current
Created the nations only for-women, by-women donation based motorcycle skills training program.
Comply with all rules and regulations surrounding our 501 (c) (3) status and ensure all government paperwork is promptly and accurately filed.
Distribute and collect survey's (Survey Monkey) to all of our attendees for targeted data collection.
Secure lucrative partnerships by establishing strong relationships with key industry players.
Develop marketing materials and campaigns to boost brand awareness and customer engagement.
Owner
Clutch Motorcycle Training Inc.
02.2019 - Current
Manage day-to-day business operations, including but not limited to; schedule certified motorcycle safety Instructors, communicate and collaborate with our primary state contractor and the California Highway Patrol, process and mail all motorcycle endorsement license waivers (DL389's), and maintain all records associated with our customers.
Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
Implement efficient business process and provide exceptional customer service.
Co-Owner
Westside Motorcycle Academy, Inc.
10.2005 - 01.2019
Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
Collaborated with co-owner on strategic planning initiatives for long-term business success.
Improved customer satisfaction ratings by consistently delivering high-quality instruction and services.
Education
Bachelor of Arts - Child Life
Wheelock College
Boston, MA
Skills
Motorcycle Safety Instructor since 2001, certified by MSF and TCTI
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Accomplishments
Collaborated with the Long Beach Police Department to provide the first civilian-welcome Police Motorcycle Rodeo event, which included over 100 male and female motorcyclists.
Collaborated with the Babes Ride Out organizers in order to provide skills training to their attendees at Babes in Borrego 2024.
Clutch Motorcycle Training Inc. is featured in Hot Cars article.