Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amanda Henderson

Loxley,AL

Summary

Proven track record in enhancing customer satisfaction and streamlining payment processes at Mosleys Fine Meats. Excelled in cash management and customer service, significantly improving transaction efficiency. Demonstrated expertise in merchandise restocking and cash handling, fostering repeat business through exceptional guest services and product knowledge.

Overview

8
8
years of professional experience

Work History

Cashier

Mosleys Fine Meats
09.2016 - 08.2024
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Learned duties for various positions and provided backup at key times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register to record transactions accurately and efficiently.

Education

Industrial Training - Industrial Production Training

Shelton State Community College
Tuscaloosa, AL
05.2006

Skills

  • Customer Assistance
  • Returns processing
  • Drawer balancing
  • Cash Register Operation
  • Customer Complaint Resolution
  • Customer Service
  • Cash Handling
  • Guest Services
  • Product Knowledge
  • Product Merchandising
  • Drawer management
  • Merchandise Restocking
  • Payment Collection
  • Cash handling expertise
  • Retail Merchandising
  • Customer inquiries
  • Product Recommendations
  • Data entry proficiency
  • Customer Satisfaction
  • Refund handling
  • Cash Management

Additional Information

Entered all of the stores retail inventory into new computer

Timeline

Cashier

Mosleys Fine Meats
09.2016 - 08.2024

Industrial Training - Industrial Production Training

Shelton State Community College
Amanda Henderson