Amanda Hendricks
Kansas City,MO
Summary
Highly communicative Senior Payroll Analyst promoting more than 8 years of expertise in auditing payroll data and processing timecards, salaries and tax information within Workday, Kronos, UKG and ADP in all 50 U.S. States, Canada and 12 countries internationally. Effective at re-vamping internal processes, managing KPI's, reducing outstanding liabilities, building reports and collaboration with cross divisional teams.
Overview
8
8
years of professional experience
Work History
Payroll Tax Specialist
IMA Financial Group, Inc.
05.2024 - Current
- Maintains thorough and current understanding of applicable tax laws
- Ensures interdepartmental cooperation for efficient handling of tax-related concerns.
- Reviews financial statements for accuracy and integrity, including reconciliation of all tax accounts to the GL and bank accounts
- Coordinates with individuals, agencies and UKG to manage tax compliance needs.
- Decreased monthly tax liability from $10M to $5,600 within six months.
- Achieved $1.2M abatement in penalties and interest within six months.
Sr Payroll Analyst
Service Titan
01.2023 - 05.2024
- Verified and submitted timekeeping information for accurate and efficient payroll processing on over 3,000 employees within Workday, BDO, Bamboo, Papaya and Remote
- Managed a team of 2, including development and training for team members on all payroll skills
- Ran start to finish payroll cycles on both bi-weekly cycles for US and Canada and monthly cycles for International Independent Contractors in 10 additional countries, including reconciliations
- Re-vamped terminations processing to decrease wire demands of same day terminations by 63%, reducing the need for penalty pay by an additional 45%
- Acts as the main point of contact for all payroll related matters, including processing, timekeeping, attendance, LOA’s, HRIS configuration and testing and compliance to all state, provincial and federal laws
- Created 100% of current SOPs on file leading to decreased ramp time for new recruits, including additional matrices and videos on the how-tos for the day to day of the department in all payrolls
Payroll Specialist
Upstart
04.2022 - 01.2023
- Verified and submitted timekeeping information for accurate and efficient payroll processing on over 2,000 employees within Workday, including auditing and reconciliations
- Built the ticketing dashboard within JIRA to track workflow and decrease employee wait times on ticket responses by 50%
- Ran start to finish payroll cycle on both bi-weekly and semimonthly while being the primary lead on semimonthly payroll
- Managed employee training for all new recruits and offered continuous advice, guidance and mentorship on duties and best practices
- Created 80% of current SOPs on file leading to decreased ramp time for new recruits
Payroll Specialist II
Saint Luke's Health Systems
06.2016 - 04.2022
- Verified and submitted timekeeping information for accurate and efficient payroll processing on over 15,000 employees within Kronos and Workday
- Investigated payroll variances to resolve discrepancies and balance financial records on 20+ sub-companies
- Ran various payroll processes for over 15,000 employees on a biweekly and semimonthly basis, including LOA’s, Taxation, Terminations, Severance, Bonuses and other payroll items
- Managed employee training for all new recruits and offered continuous advice, guidance and mentorship on duties and best practices
Education
Associate of Arts -
Metropolitan Community College
Kansas City, MO12.2019
Skills
- Payroll administration
- Auditing
- Project Management
- Team Management
- Training
- MS Office
- Kronos
- Workday
- Excel
- Vlookups
- Pivot Tables
- Reconciliations
- Tax Compliance
Accomplishments
- Saved ServiceTitan $20,000 by eliminating tax compliance issues with Canadian withholding, including the CPP 1 & 2 programs over a period of 8 months.
- Saved ServiceTitan $30,000 by establishing an Arrears audit protocol and recouping outstanding benefits liabilities from LOA's over a period of 6 months.
- Re-vamped the RSU/ISO/NQSO program functionality within workday at ServiceTitan to reduce the processing time by 30% on a quarterly basis.
- Saved IMA Financial Group $1.2M in penalties and interest on outstanding tax accounts by working with the states to process abatement requests within 6 months.
- Reduced IMA Financial Group's outstanding monthly tax liability from $10M to $5,600 within 6 months.
Timeline
Payroll Tax Specialist
IMA Financial Group, Inc.
05.2024 - Current
Sr Payroll Analyst
Service Titan
01.2023 - 05.2024
Payroll Specialist
Upstart
04.2022 - 01.2023
Payroll Specialist II
Saint Luke's Health Systems
06.2016 - 04.2022
Associate of Arts -
Metropolitan Community College
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