Amanda Hickey
Toronto,ON
Summary
Reliable Manager with over ten years of experience demonstrating a high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed expectations. Offering a knack for building productive working relationships. Successful and self-motivated to manage goals and team development. History of thriving in team-oriented environments.
Overview
20
20
years of professional experience
Work History
Community Life and Volunteer Coordinator
L'Arche Toronto
Toronto, Ontario
06.2023 - Current
- Created job descriptions for all volunteer roles.
- Managed a database of volunteer information.
- Played a key role in ensuring strict adherence to organizational policies and procedures, fostering a culture of compliance and ethical conduct.
- Leads Training and Workshops for new employees and volunteers
- Led Community Meetings for over 50 stakeholders at L’Arche Toronto
- Delivered a memorable experience for all participants by successfully managing L'Arche Toronto's 50th Anniversary event, utilizing strong leadership and organization abilities in collaboration with vendors, entertainment, and venue.
- Played an active role in shaping the direction of L'Arche Toronto through the Strategic Plan development process.
- Demonstrates strong decision-making skills by providing guidance and support to L'Arche Toronto employees during crisis situations while managing the 24-hour. Emergency Support Phone every month.
- Oversees the L'Arche Toronto Community Calendar, coordinating inclusive events supporting the organization's values and mission for the community and stakeholders.
L’Arche Toronto TIFS Program Coordinator
L'Arche Toronto
Toronto, Ontario
01.2018 - 06.2023
- Created innovative pedagogy and developed a comprehensive life skills curriculum
- Managed the recruitment and intake process of TIFS participants
- Creating informative and engaging materials while efficiently managing participant records.
- Coached TIFS participants towards achieving individual goals in life skills, community involvement, and sense of belonging.
- Provided accurate and comprehensive funding reports to Ministry of Children Community and Social Services.
- Led successful outreach initiatives for TIFS program, effectively attracting donor support and building relationships with relevant organizations.
House Leader/Residential House Manager
L'Arche Toronto
Toronto, Ontario
05.2010 - 12.2017
- Supervised and coached a staff of five, delivering comprehensive onboarding for newcomers while overseeing ongoing performance evaluations. Maintained open lines of communication through weekly team meetings.
- Maintained a supportive community by overseeing house meetings and coordinating various engaging activities.
- Designed and executed Individual Support Plans for five core members in accordance with Quality Assurance Measures, encouraging social inclusion and goal development.
- Managed and implemented the daily schedule for core members and team members
Brookfield Programs Toronto Instructor Therapist
Brookfield Programs
Toronto, Ontario
03.2006 - 04.2010
- Collaborated with other professionals to ensure best practices when providing care to clients.
- Participated in team meetings to discuss clinical issues related to the client's care plan.
- Successfully used precision teaching curriculum to build critical thinking skills in children with Autism.
- Worked within the community to create opportunities of integration for children and teenagers with Autism.
- Planned and designed effective Natural Environment Teaching (NET) plans.
Instructor Therapist
Beecroft Learning Centre Toronto
Toronto, Ontario
09.2004 - 03.2006
- The principles of ABA were used to build basic communication skills and social interaction through play-based learning for children aged 2-6.
Education
Bachelor of Arts - Critical Disability Studies
Toronto Metropolitan University
Toronto07.2017
Skills
- Volunteer Relations and Management
- Database Management
- Community and Public Relations
- Event calendar management and Special events planning
- Interpersonal Communication and Relationship building
- Innovative Program Design and Implementation
- Strategic Planning
Accomplishments
- Wrote an article, "Dignity of Risk," published in the International Journal for Direct Support Workers Vol:12 Issue 10
Timeline
Community Life and Volunteer Coordinator
L'Arche Toronto
06.2023 - Current
L’Arche Toronto TIFS Program Coordinator
L'Arche Toronto
01.2018 - 06.2023
House Leader/Residential House Manager
L'Arche Toronto
05.2010 - 12.2017
Brookfield Programs Toronto Instructor Therapist
Brookfield Programs
03.2006 - 04.2010
Instructor Therapist
Beecroft Learning Centre Toronto
09.2004 - 03.2006
Bachelor of Arts - Critical Disability Studies
Toronto Metropolitan University
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