Shelby Ward
SAPPHIRE,NC
Summary
Dynamic Community Events and Volunteer Coordinator with hands-on experience at The Village Green in Cashiers. Skilled in planning and executing community events, with a strong track record in volunteer recruitment and leadership. Proficient in fostering effective communication with diverse stakeholders, including board members, community partners, and volunteers. Adept at leveraging social media to boost event promotion and community engagement. Proficient in Microsoft Office and Canva, and dedicated to driving initiatives that meet and exceed goals.
Overview
4
4
years of professional experience
Work History
Community Event and Volunteer Coordinator
The Village Green of Cashiers
04.2022 - Current
- Report directly to the Executive Director, providing leadership and support for community events and volunteer committees.
- Oversee all aspects of event logistics, including planning, promotion, and execution.
- Develop and implement volunteer recruitment strategies, ensuring a skilled and engaged volunteer workforce.
- Coordinate social media promotion for events, showcasing sponsors, partners, and mission of The Village Green.
- Work with the Executive Director to prepare and submit grants related to community programs and events.
- Track fundraising efforts from individual donors, grantors, and corporate sponsors, optimizing donation strategies at each event.
- Develop post-event evaluations to assess success and identify opportunities for improvement.
- Maintain event pages on TVG website and support marketing and public relations initiatives.
- Manage administrative systems to support event planning and volunteer coordination.
- Communicate effectively with Board of Directors, Executive Director, stakeholders, community members, community partners, and vendors to ensure seamless coordination and execution of events and initiatives.
- Communicate effectively with hundreds of volunteers via email and newsletters, ensuring they are informed about upcoming events, roles, and responsibilities.
Boutique Manager
Cashiers Valley Fusion
06.2021 - 04.2022
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Conducted in-depth research, procured, and implemented a comprehensive Point-of-Sale (POS) system to streamline business operations.
- Developed and launched professional website and online store using the Square platform, enhancing the business's digital presence and sales capabilities.
- Applied advanced visual merchandising techniques to transform boutique from concept to reality, creating inviting and visually appealing shopping experience.
Transitional Store Manager
Kohls Department Store
08.2020 - 06.2021
- Exercised sound judgment and discretion in making key management decisions to drive business success.
- Led the implementation of merchandising directives, ensuring alignment with company standards and visual appeal.
- Demonstrated in-depth product knowledge and an understanding of customer demand and merchandising best practices to recommend optimal product selection and placement.
- Maintained a customer-ready store environment, ensuring associates upheld high standards of recovery and merchandising.
- Collaborated with fellow store executives to identify trends and opportunities, making informed business recommendations.
- Assisted and guided associates through the point of commerce process, ensuring smooth transactions and customer satisfaction.
- Controlled the flow of merchandise by ensuring associates replenished stock promptly, making products readily available to customers.
Education
Bachelor of Arts - Fashion Merchandising And Consumer Studies
East Carolina University
Greenville, NC05-2020
Skills
- Event Planning & Coordination
- Volunteer Recruitment & Management
- Fundraising & Resource Development
- Social Media Promotion
- Marketing & Public Relations
- Leadership & Collaboration
- Microsoft Word, Excel, PowerPoint, Canva
- Administrative and Operational
- Effective Stakeholder Communication
Timeline
Community Event and Volunteer Coordinator
The Village Green of Cashiers
04.2022 - Current
Boutique Manager
Cashiers Valley Fusion
06.2021 - 04.2022
Transitional Store Manager
Kohls Department Store
08.2020 - 06.2021
Bachelor of Arts - Fashion Merchandising And Consumer Studies
East Carolina University
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