Amanda Hilbrands Mares
Edinburg,TX
Summary
Dependable professional with strong communication and problem-solving skills in childcare and customer service. Proven ability to organize activities, foster trust, and manage schedules effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Babysitter
Self-employees
Edinburg, Texas
02.2025 - Current
- Supervised children in a safe environment while parents were away.
- Supervised children during playtime, ensuring a safe environment.
- Monitored children's safety and well-being to prevent accidents and falls.
- Maintained clean play areas, promoting a hygienic environment for children.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Engaged children in age-appropriate activities, fostering their creativity and learning.
- Organized engaging activities to promote creativity and learning in children.
- Assisted with homework, enhancing children's understanding and academic progress.
- Managing daily schedules, balancing playtime, meals, and rest periods efficiently.
- Developed strong relationships with children, fostering trust and comfort.
- Communicated effectively with parents about daily activities and children's progress.
- Communicated with parents about daily activities and any concerning behaviors.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Maintaining a positive attitude while being patient and understanding with the children.
- Used organization and time management skills to multitask and keep children on set schedules.
- Using problem-solving skills to anticipate potential issues before they arise.
- Completing light housekeeping tasks such as tidying up toys and books.
Customer Service Representative
Domino's Pizza
Edinburg, Texas
05.2025 - 06.2025
- Delivered exceptional customer service, resolving complaints efficiently to enhance customer satisfaction.
- Addressed customer complaints with effective solutions, ensuring a positive outcome and customer retention.
- Supported customers with orders and inquiries via phone and in-person, fostering a positive shopping experience.
- Answered customer inquiries and provided accurate information regarding products and services.
- Managed cash register operations, processing payments accurately and efficiently.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Maintained cleanliness of the store, ensuring a welcoming environment for customers.
- Prepared food items by following company standards and procedures in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Vanguard Academy Beethoven Secondary
Edinburg, TX05-2026
Associate of Arts - Interdisciplinary Studies
South Texas College
McAllen, TX12-2025
Skills
- Effective communication
- Time management
- Customer service
- Problem solving
- Team collaboration
- Activity planning
- Dependability
- Infant and toddler care
- Multi-task management
Languages
Spanish
Native/ Bilingual
Certification
Food Handlers
Timeline
Customer Service Representative
Domino's Pizza
05.2025 - 06.2025
Babysitter
Self-employees
02.2025 - Current
High School Diploma -
Vanguard Academy Beethoven Secondary
Associate of Arts - Interdisciplinary Studies
South Texas College