Amanda hill
Salado,TX
Summary
Punctual professional experienced in following menus and recipes to prepare quality food. Polished in setting up and cleaning equipment for daily food preparation and helping manage supplies. Excellent multitasker recognized for supporting successful kitchen operations.
Overview
5
5
years of professional experience
Work History
Cook
Bar 1859
Salado, TX
09.2024 - Current
- Organized storage areas for efficient usage of space.
- Received and stored food and supplies.
- Used standardized recipes and other instructions to prepare food.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Monitored stock levels of food items and ordered more when necessary.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Made meals in accordance with company standards and requirements.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Grilled and deep fried various foods from meats to potatoes.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Followed established procedures and requirements for safe food handling, storage and service.
- Distributed food to service staff for prompt delivery to customers.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Requested supplies and equipment orders, explaining needs to managers.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Adhered to food safety standards when storing and preparing foods.
- Managed portion control using correct utensils during preparation and plating.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducted testing of software and systems to ensure quality and reliability.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed household errands and other essential duties.
- Operated a variety of machinery and tools safely and efficiently.
- Worked with cross-functional teams to achieve goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Resolved customer complaints regarding food quality or services provided.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Ordered supplies as needed for the kitchen.
- Set up and performed initial prep work for soups, sauces and salads.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Supervised and trained kitchen staff on proper preparation techniques.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Checked quality of food products to meet high standards.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Monitored temperatures of prepared food and cold-storage areas.
- Replenished food items from inventory and rotated ingredients.
- Executed proper techniques when preparing menu item ingredients.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Set up work stations prior to opening to minimize prep time.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Checked completed orders for correct quantity and quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Manager
Weird Doughs cafe and bakery
Temple, TX
01.2022 - 09.2024
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed business performance data and forecasted business results for upper management.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Facilitated team meetings and workshops to foster collaboration and share best practices.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Delegated work to staff, setting priorities and goals.
- Recruited and hired qualified candidates to fill open positions.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Analyzed market trends and competitor activity to inform business strategy.
- Implemented quality control measures to uphold company standards.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Implemented process improvements, resultingin an increase in operational efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed risk by developing and implementing effective risk management strategies.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Reviewed completed work to verify consistency, quality, and conformance.
- Proposed or approved modifications to project plans.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Streamlined communication channels, improving information flow and decision-making speed.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Created and managed budgets for travel, training, and team-building activities.
- Enhanced team morale and retention through recognition programs and career development opportunities.
- Directed recruitment, hiring, and training of new staff members.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
- Created monthly reports for senior management summarizing operational performance metrics.
- Provided leadership during times of organizational change or crisis situations.
- Ensured compliance with regulatory requirements and industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Produced thorough, accurate and timely reports of project activities.
- Established processes to ensure efficient workflow throughout the organization.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Conducted performance reviews for team members.
- Assigned work and monitored performance of project personnel.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Ensured compliance with industry regulations and company policies.
- Recruited and trained new employees to meet job requirements.
- Developed and implemented strategic plans to achieve company objectives.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Maid
Hoilday Inn
Salado, TX
09.2021 - 11.2021
Cook
Mels gourmet pastries and delights
Salado, TX
10.2019 - 04.2020
- Organized storage areas for efficient usage of space.
- Received and stored food and supplies.
- Used standardized recipes and other instructions to prepare food.
- Monitored stock levels of food items and ordered more when necessary.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Grilled and deep fried various foods from meats to potatoes.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Followed established procedures and requirements for safe food handling, storage and service.
- Distributed food to service staff for prompt delivery to customers.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Requested supplies and equipment orders, explaining needs to managers.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Adhered to food safety standards when storing and preparing foods.
- Managed portion control using correct utensils during preparation and plating.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Checked completed orders for correct quantity and quality.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Set up work stations prior to opening to minimize prep time.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Executed proper techniques when preparing menu item ingredients.
- Replenished food items from inventory and rotated ingredients.
- Monitored temperatures of prepared food and cold-storage areas.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Checked quality of food products to meet high standards.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Supervised and trained kitchen staff on proper preparation techniques.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Set up and performed initial prep work for soups, sauces and salads.
- Ordered supplies as needed for the kitchen.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Resolved customer complaints regarding food quality or services provided.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
- Managed household errands and other essential duties.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Conducted testing of software and systems to ensure quality and reliability.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Utilized various software and tools to streamline processes and optimize performance.
- Maintained updated knowledge through continuing education and advanced training.
- Identified needs of customers promptly and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated equipment and machinery according to safety guidelines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Completed routine maintenance and repair.
Skills
- Recipe-based cooking
- Order prioritization
- Food handling
- Cooking
Timeline
Cook
Bar 1859
09.2024 - Current
Manager
Weird Doughs cafe and bakery
01.2022 - 09.2024
Maid
Hoilday Inn
09.2021 - 11.2021
Cook
Mels gourmet pastries and delights
10.2019 - 04.2020