Amanda Hiza

Maintained high standards of customer service by promptly resolving escalated issues.

Cultivated robust relationships with key customers to strengthen loyalty and drive repeat business.

Optimized point-of-sale (POS) systems to enhance sales tracking and streamline inventory management.

• Oversaw all aspects of store operations, including sales, customer service, and staff scheduling.

• Executed visual merchandising strategies to optimize product placement and elevate shopping experience.
• Partnered with store manager to strategize and implement sales promotions and marketing campaigns.
• Oversaw opening and closing procedures, ensuring strict compliance with cash handling and security protocols.
• Executed regular stock assessments to ensure optimal inventory levels.

Maintained high standards of customer service by promptly resolving escalated issues.

Cultivated robust relationships with key customers to strengthen loyalty and drive repeat business.

Optimized point-of-sale (POS) systems to enhance sales tracking and streamline inventory management.

• Oversaw all aspects of store operations, including sales, customer service, and staff scheduling.

• Oversaw operations of high-volume retail store, consistently achieving and surpassing sales targets.
• Cultivated robust customer relationships to enhance brand loyalty and drive repeat business.
• Partnered with store manager to design optimized staff schedules that align workload with employee availability.
• Delivered comprehensive product knowledge and tailored recommendations to enhance customer selection experience.