Amanda Holzmann
Nesconset,New York
Summary
Driven candidate with a proven track record at PetSmart Charities, enhancing customer satisfaction and fostering repeat business through exceptional care and communication. Skilled in teamwork and collaboration, with a strong ability to resolve problems effectively. Talented Tutor by fostering a positive learning environment by encouraging students to develop individual skills. Specializing in 1:1 instruction, team collaboration and relations with students, parents and support staff. Ensures preparedness and safety as a Swim Instructor at Saf-T-Swim through maintained certifications and personalized lesson plans. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong passion in Political Science and Conflict Resolution between political parties and international states. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level government-oriented position.
Overview
9
9
years of professional experience
Work History
Pet Hotel Associate
PetSmart Charities
11.2021 - Current
- Enhanced customer satisfaction by providing exceptional care and attention to pets during their stay at the hotel.
- Boosted pet owners'' confidence in our services through regular updates and clear communication regarding their pets'' wellbeing.
- Developed lasting relationships with clients through genuine empathy and attentiveness to their needs, leading to repeat business and referrals.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Supported fellow team members in managing workload during peak seasons, fostering a collaborative and cooperative work environment.
- Maintained a clean, safe, and organized environment for pets by performing routine cleaning tasks and addressing any issues promptly.
Swim Instructor
Saf-T-Swim
03.2019 - 12.2019
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Developed strong relationships with students'' families through open communication channels, fostering loyalty to the program over time.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Provided one-on-one instruction for students requiring additional assistance in mastering specific skills or techniques.
Tutor
Self-employeed
09.2015 - 06.2017
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Served as an ongoing resource for both students and parents, providing guidance related to academic planning, study habits, test-preparation strategies, and more.
- Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
- Designed engaging lesson plans that incorporated visual aids, hands-on activities, and real-world examples tailored specifically for diverse learners'' abilities and interests.
Education
No Degree - Political Science And Government
Skidmore College
Saratoga Springs, NYBachelor of Science - Political Science And Government
Hunter College of The City University of New York
New York, NY05.2025
Skills
- Patience, Tolerance, and Empathy
- Professionalism and Punctuality
- High, Ethical Practices
- Teamwork and Collaboration
- Reliable and Responsible
- Communication abilities
- Friendly, Positive Attitude
- Problem Resolution
- Growth Mindset
Accomplishments
- Entrepreneur at 12 years old and raised $8,000 to travel to Australia and be a NY State Ambassador with People to People
- Community-based volunteer work in Costa Rica with a local program
- 3.67 GPA
Timeline
Pet Hotel Associate
PetSmart Charities
11.2021 - Current
Swim Instructor
Saf-T-Swim
03.2019 - 12.2019
Tutor
Self-employeed
09.2015 - 06.2017
No Degree - Political Science And Government
Skidmore College
Bachelor of Science - Political Science And Government
Hunter College of The City University of New York
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