Amanda HOod
Bulverde,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
21
21
years of professional experience
Work History
Owner
Inspired Designs By Mandy
Bulverde, TX
11.2024 - Current
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Researched potential partners in order to expand services offered.
- Set pricing structures according to market analytics and emerging trends.
Owner
Tumbler Maken Momma
Irvine, CA
01.2019 - Current
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Organized events such as trade shows and conferences.
Assistant Store Manager
Buckle
Irvine, CA
03.2015 - 12.2017
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
Customer Service Representative
In-N-Out Burger
Irvine, CA
08.2003 - 01.2013
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Education
Bachelor of Science - Communications
Concordia University
Irvine, CA05-2011
Skills
- Verbal and written communication
- Small business operations
- Marketing
- Marketing tactics
- Product branding
- Negotiation
- Financial planning
- Cost reduction
Affiliations
- Mission work Orange Lutheran High School 2002-2010
- Traveled domestic and abroad to help rebuild communities ravaged by natural disaster
Timeline
Owner
Inspired Designs By Mandy
11.2024 - Current
Owner
Tumbler Maken Momma
01.2019 - Current
Assistant Store Manager
Buckle
03.2015 - 12.2017
Customer Service Representative
In-N-Out Burger
08.2003 - 01.2013
Bachelor of Science - Communications
Concordia University
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