Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Hopson

Alexandria,Va

Summary

Experienced retail management professional with a proven track record of dedication and strong communication skills. Seeking an opportunity to transition into a dynamic role encompassing payroll administration, benefits management, and HR-related responsibilities. Committed to leveraging expertise in retail operations to contribute to the success of a company in a new and challenging capacity.

Overview

17
17
years of professional experience

Work History

Payroll and HR-Related Experience

Harris Teeter
11.2012 - Current
  • Company Overview: Northern Region
  • Adept at overseeing transitions in personnel status involving onboarding, career progression, and separations.
  • Maintained accurate HRIS data to support payroll administration
  • Prepared payroll and generated associated reports, ensuring accuracy and compliance
  • Managed and processed various reports post-payroll transmission, such as benefits-related documentation
  • Effectively handled communications and resolutions related to federal and state agency notices
  • Expertise in annual W-2 reporting and preparing documents for merit increases and payroll calendars
  • Executed thorough audits for accurate and compliant payroll and benefits management.

Customer Service Manager

Harris Teeter
Washington, DC
12.2007 - Current
  • Managed retail operations to enhance team performance and drive customer satisfaction.
  • Successfully resolved customer concerns and enhanced the shoppers’ experience through effective communication
  • Executed periodic evaluations of financial records guaranteeing alignment with company regulations.

Education

Community Health - Healthcare Management

Howard University
Wash., DC
12.2013

Skills

  • Payroll Administration
  • Benefits Management
  • HRIS Data Maintenance
  • Payroll Processing
  • Report Generation
  • Compliance with Regulatory Agencies
  • W-2 Compliance
  • Garnishment Calculations
  • Communication and Customer Service

Timeline

Payroll and HR-Related Experience

Harris Teeter
11.2012 - Current

Customer Service Manager

Harris Teeter
12.2007 - Current

Community Health - Healthcare Management

Howard University
Amanda Hopson