Amanda House
Goodman,MO
Summary
Dedicated professional with extensive experience in kitchen management and customer service. Skilled in problem-solving, training, and onboarding new staff. Committed to fostering team growth and ensuring adherence to food safety standards.
Overview
37
37
years of professional experience
Work History
Kitchen Manager
OPAA! Food Management
Anderson, MO
02.2021 - Current
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Developed and implemented efficient inventory management practices to minimize waste.
- Trained new employees on kitchen protocols and equipment operation for improved performance.
- Monitored daily operations, identifying areas for improvement to increase efficiency and reduce costs.
- Conducted regular staff evaluations, providing feedback to foster professional growth and development.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Water Clerk
Pea Ridge Water
Pea Ridge, AR
03.2006 - 01.2021
- Processed and organized documents to ensure efficient workflow management.
- Maintained accurate records using electronic filing systems and databases.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Used RVS for utility billing
- Knowledge of
Senior Florist
Staats Bokays & Gifts
Bentonville, AR
01.1989 - 03.2005
- Designed and arranged floral displays for events, enhancing aesthetic appeal and customer satisfaction.
- Managed inventory of floral supplies, ensuring freshness and availability for customer orders.
- Trained junior florists on design techniques, improving overall team skills and service quality.
- Collaborated with clients to create customized floral solutions, aligning designs with client visions.
- Streamlined order fulfillment processes, reducing delivery times and increasing efficiency in workflow.
- Developed seasonal marketing strategies that boosted sales during peak holiday periods.
- Oversaw daily operations, ensuring adherence to quality standards and safety protocols in the workspace.
- Built strong relationships with vendors to secure high-quality flowers at competitive prices.
- Enhanced customer experiences by creating bespoke floral arrangements tailored to individual preferences and needs.
- Prepared potted plants and bouquets based on customer requirements.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
Education
GED -
Rogers High School
Rogers, ARSkills
- Multitasking and organization
- Customer service
- Food safety
- Inventory management
- Problem-solving
- Ordering supplies
- Critical thinking
- Training and onboarding
- Shift coverage
Timeline
Kitchen Manager
OPAA! Food Management
02.2021 - Current
Water Clerk
Pea Ridge Water
03.2006 - 01.2021
Senior Florist
Staats Bokays & Gifts
01.1989 - 03.2005
GED -
Rogers High School