Amanda Huggins

• Tech support hot inbound calls. Internet/Cable/phone.
• Billing
• Sales/upgrades
• Excellent customer service with a 100% friendliness rating.
• Document accounts
• 
  

- Researched a located Uniform bills (UB’s), Itemized bills (IB’s), Assignments of benefits (AOB’s), accident reports, insurance and attorney information in EPIC.

- Managed Inbound and Outbound calls to patients, insurance companies and Law Offices.

- Maintained customer service skills: professional and courteous.

- Trained in HIPAA Guidelines.

- Managed billing and document exchanges.

- Performed up to date data entry.

- proficient in EPIC, Microsoft Office, TEAMS, email and fax.

- Regularly met or exceeded performance goals.

- 7 years in office and 4 remote. .

- Placed calls to educate and offer fundraising opportunities to schools in need.

- managed inbound/outbound call center.

• Cashier
• Maintenance
• Count down Daily monies.
• Stock