Amanda Hulin
Wyoming,MI
Summary
Friendly and flexible candidate with solid customer service background. Quick learner possessing basic understanding about managing patient records, scheduling software and medical terminology. Collaborative administrative professional with strong task prioritization and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Forest View Hospital
02.2024 - 04.2024
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Assisted with activities of daily living and basic medical needs.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
Psychiatric Technician
Pine Rest Christian Mental Health Services
10.2019 - 01.2022
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
Fill-in Unit Coordinator
Pine Rest Christian Mental Health Services
10.2019 - 01.2022
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
- Maintained a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.
- Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
- Employed effective communication with patients and families, physicians and other healthcare team members related to patient condition.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
Infant Teacher
KinderCare
03.2016 - 11.2019
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
- Promoted development of social, emotional, and communication skills in infants.
- Assessed developmental milestones and provided regular updates to parents on their child''s progress.
Sales Support
Fastenal
05.2014 - 05.2016
- Collaborated with sales support, client services and operations colleagues to deliver superior client service and maintain mutually beneficial relationships.
- Built relationships with customers to encourage repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Facilitated smooth communication between sales staff and clients to ensure seamless transactions.
- Optimized inventory management, monitoring stock levels, and coordinating product replenishment as needed.
Education
High School Diploma -
Allendale High School
Allendale, MI05.2013
Skills
- Treatment management
- Medical Documentation
- Active Listening
- Multitasking
- Excellent Communication
- Analytical Skills
- Attention to Detail
- Emergency Response
- Behavior monitoring
Accomplishments
- Awarded Hummingbird Award for Psychiatric Technician Excellence | 2021
- Member of the Unit Council Practice for the Child and Adolescent Unit | 2020-2022
Certification
- CPR Certified
Timeline
Psychiatric Technician
Forest View Hospital
02.2024 - 04.2024
Psychiatric Technician
Pine Rest Christian Mental Health Services
10.2019 - 01.2022
Fill-in Unit Coordinator
Pine Rest Christian Mental Health Services
10.2019 - 01.2022
Infant Teacher
KinderCare
03.2016 - 11.2019
Sales Support
Fastenal
05.2014 - 05.2016
High School Diploma -
Allendale High School
- CPR Certified
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