Amanda Hunter
Pittsburgh,PA
Summary
Empathetic Medical Assistant with strong active listening and communication skills. Proven ability to prioritize time management while ensuring a seamless patient experience. Aiming to contribute expertise in patient care and operational support to enhance healthcare delivery.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Medical Assistant
UPMC Mercy
Pittsburgh, Pennsylvania
11.2020 - Current
- Trained and evaluated staff to improve role competency through targeted guidance.
- Conducted comprehensive patient intake, verifying vital signs and medication history.
- Scheduled patient appointments and performed follow-up calls to enhance communication.
- Coordinated workflow among providers, nurses, and front office staff for operational efficiency.
- Delivered exceptional patient service to cultivate a positive work environment.
- Assisted providers with in-office procedures to maximize efficiency.
- Handled specimens and transported them to laboratory for pathology analysis.
- Maintained office supply inventory, placing routine orders to ensure availability.
Medical Assistant
Campbell and Philbin Medical Associates
Pittsburgh, Pennsylvania
09.2018 - 01.2020
- Conducted comprehensive patient intake, including obtaining vitals and verifying medication history.
- Administered vaccinations and performed EKGs, spirometry, and pulmonary function tests (PFTs).
- Collected, labeled, and prepared specimens for laboratory testing to ensure accurate results.
- Scheduled appointments and processed referrals while triaging patient messages for efficient workflow.
- Managed medical records to maintain compliance with healthcare regulations.
- Educated patients on preventative care measures and follow-up instructions for optimal health outcomes.
- Facilitated effective communication with providers and team members to enhance patient care.
Education
Healthcare
Pittsburgh Technical College
PA07-2018
Skills
- Patient care and empathy
- Active listening and insight
- Appointment management
- Time and workload management
Certification
Child Abuse Clearance
Timeline
Medical Assistant
UPMC Mercy
11.2020 - Current
Medical Assistant
Campbell and Philbin Medical Associates
09.2018 - 01.2020
Healthcare
Pittsburgh Technical College